We will be performing maintenance on the GroupWise email system this Wednesday and Friday at 5:00pm which will result in a brief disruption in email service.
The purpose of this maintenance is two fold: first to perform routine patching and security updates on the GroupWise servers; and secondly to update the GroupWise system in preparation for the new major release of GroupWise – GroupWise 8.
Please note that at this time we are not yet making available and are not asking you to update the GroupWise software on your PC to version 8. The availability of the new software will be announced at a later date this spring.
The system maintenance and upgrades will be performed on the following schedule:
- Wednesday, February 17 - The Employee Post Office will be upgraded between 5:00pm and 6:00pm.
- Friday, February 19 - Both Student Post Offices will be upgraded between 5:00pm and 6:00pm.
While maintenance for your post office is in progress, GroupWise email should be considered generally unavailable. While the system will be available at times during the 5:00pm-6:00pm period, we do not recommend attempting to compose email as your connection to the server may drop suddenly, causing you to lose work. We do expect the upgrade to be completed well within the 5:00-6:00pm maintenance window.
In addition, we will also be performing maintenance on the GroupWise IMAP service at the same time we are working on the Student post offices (Friday, February 19th). The GroupWise IMAP service is only used by non-standard email clients such as Mozilla Thunderbird or Apple Mail and this maintenance will not affect you if you only use the GroupWise client and GroupWise WebAccess.
We thank you in advance for your patience and cooperation as we complete this maintenance. Please don't hesitate to contact us via the CNS Helpdesk at x3205 or email@example.com with any questions or concerns.