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Dates to Know

January 14, 2020: Microsoft is ending support for Windows 7 on January 14, 2020.

What Do I Need to Do?

This initiative is looking at the computers obtained through and serviced by University Technology. 

Students running Windows 7, or employees running Windows 7 on a personal computer, can get more information about their options on Microsoft's site.

Not sure what version of Windows you are using? Press the Windows logo key + R, type winver in the Open box, and then select OK.

Back Up Your Files

Best practice is to always maintain a copy of your files in multiple places on different types of storage. Please check our Storage Options and Backing Up Your Data page for more information.

Schedule An Appointment

Desktops

Contact the Service Center at 973-408-4357 with the serial number of your computer and a few dates and times when you will be available for us to update your computer. We will do our best with the staff available to coordinate a mutually acceptable time.

Laptops

You can bring your computer to the Helpdesk, on the main floor of the Library, during any of our open hours to have Windows 10 installed.

Frequently Asked Questions

 Click here to view the FAQ.

Why Is This Important?

After January 14, 2020, if your PC is running Windows 7, it will no longer receive security updates. Therefore, it's important that you upgrade to a modern operating system such as Windows 10, which can provide the latest security updates to help keep you and your data safer. - https://support.microsoft.com/en-us/help/4057281/windows-7-support-will-end-on-january-14-2020

Computers running older versions of Windows are more vulnerable to ransomware. To protect Drew University and our community's data, we need to move our computers to Windows 10. 

Will You Delete My Files?

We have a method of installing Windows 10 that does not delete your files. However, this method will not work on all computers, so we ask that you make a copy of your files just in case.

Moreover, we would prefer to work with you to schedule your upgrade and to avoid any loss of data. However, the security of the campus community may necessitate upgrading your computer at a time that is inconvenient for you. Please respond to any directed messaging we send you to avoid this scenario. 

Will This Old Computer Run Windows 10?

Any computer model older than the Lenovo ThinkCentre M91 will not be upgraded to Windows 10 and will need to be replaced with a newer model.

If you are not sure if a computer in your department can run Windows 10, please email helpdesk@drew.edu with the computer name or serial number and its location. We can check if it meets requirements and let you know recommended next steps.

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