Author: jsaul

Customer

All UT Members

UT Advisory Board

UT Consulting Services

UT Programming Personnel

Start

Customer fills out the Project Request Form

UT Staff Member evaluates the Project Request

Project
Request Incident

Does this project request require Advisory Board oversight?

Yes

UT Advisory Board evaluates and arbitrates any University critical, cross-functional changes involved in the project request.

No

Customer submits further details to UT

Does this project request require a full consulting process?

Yes

UT Consulting Services meet with the Customer and through guided interviews gather all program requirements.

No

UT Staff Member generates Scope of Work Document and sends it to the Customer

UT Consulting Services works with UT Programming Personnel to translate Customer request into a viable Scope of Work

No

Does the Customer approve the Scope of Work?

Scope of Work Document

Yes

Customer provides feedback on Nth iteration of Project Request

No

UT Programming Personnel implement
Nth iteration of Project Request using Agile Development Methods

Are all Requested Features Implemented?

Yes

UT and Customer both sign off on Work Completion Document (I know there’s a name for this, and it’s just escaped my mind.)

Work Completion Documentation

End

Decision

Artifact Created

Delay