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You can use the Directory to quickly look up and dial a person's extensions.

Note: This is not to be confused with the University Directory available at http://www.drew.edu/directory/.

  1. Press the Directory button.
  2. Locate the name of the person you want to call using one of the following methods:
    1. Dial the numbers that correspond with the first few letters of the person' first or last name, pressing a number key once for any letter on that key. For example, to find the name Smith, dial the numbers 76484.
    2. Use the and navigation keys to scroll through the directory list until the name of the person you want to call is highlighted.
  3. With the person's name highlighted:
    1. Press the Dial soft key.
    2. Press the speaker button .
  4. Check the User Guide for other options and more information.

Troubleshooting: Rebooting Your Phone

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Similarly to how we occasionally need to reboot our computers and the mini computers we carry with us everywhere (usually referred to as cell phones), your Mitel phone may sometimes need a reboot. We especially recommend this at times when your phone's lights all turn red.

  1. With the phone on the hook, press the Mute button.
  2. Dial 73738 (which spells RESET) and then press #.
  3. Press the Reset soft key.