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Was your account compromised?

1. Change your password(s).
   
2. Consider running a virus scan. 
   
   1. See our page on Virus Troubleshooting for more information.
3. Consider enabling multifactor authentication on your account (if you haven't already done so).
   1. Google offers a multifactor option at https://myaccount.google.com/security
      
   2. Drew offers Duo Security at drew.edu/duo
4. Check the following:
   1. In Gmail > Settings* > Accounts and Import, look at "Check mail from other accounts" and "Grant access to your account". Remove anything that should not be there.
   2. In Gmail > Settings* > Filters and Blocked Addresses, look for and delete any filters you do not recognize.
   3. In Gmail > Settings* > Forwarding and POP/IMAP, check for and remove any forwarding addresses that do not belong.
   4. Visit https://myaccount.google.com/permissions to see what apps are connected to your Google account. Remove any you do not recognize (or no longer use).
   5. Visit https://myaccount.google.com/secureaccount to run a security check-up on your Google account. The goal is to have all green check marks, but you should take a look at the various sections to make sure you recognize all places where you are currently signed in and what apps have access, etc.
   6. Visit https://contacts.google.com and click on the Settings gear near the top right. Choose “Delegate access” and make sure no accounts are listed. You can click the X to remove any that should not be there.

What about spam texts?

Visit this page at the Federal Trade Commission website, https://consumer.ftc.gov/articles/how-recognize-and-report-spam-text-messages, for information about recognizing and reporting spam text messages.

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