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What should I do if I can't get into a Library database or can't get to the full text?
If you are searching some journal databases, such as ScienceDirect or Jstor, you may encounter articles that Drew does not have a subscription to. If you are connected to the database through Drew (the journal database will tell you this) and cannot access an article, it is probably not part of our subscription and you will need to request it via Interlibrary Loan-- connect to ILLiad to do this.
However, if you cannot get into a database at all, or the database does not say you are logged in through Drew, try these steps.
- Make sure you are using a Drew Network computer, or are logged in through the EZproxy server.
- Make sure that cookies are not disabled on your browser. They are required by some of these sites. Check your browser's Help for information on enabling/disabling cookies.
- Try reloading the page.
- Reboot your computer and retry.
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