Full document scanning, editing, and annotation capability with Banner Document Management is currently only available when using Internet Explorer on Windows. If you only need to view documents, basic BDM functionality is available using any web browser on both Macs and PCs.
Before you can use Banner Document Management functionality with Internet Explorer you must install certain browser plugins that are part of the EMC Corporation "ApplicationXtender" product. ApplicationXtender is the third-party software upon which Ellucian Banner Document Management is built. In addition to installing the plug-ins, certain Internet Explorer settings must be changed to allow BDM to function correctly. The plugins only need to be installed once on each computer where BDM will be used. The Internet Explorer settings must be changed once per computer, per user of that computer.
Installing the BDM plug-ins
These steps must be completed once on each computer where users will access BDM. The user performing these steps must be an administrator of the computer in question. That is, they must have rights to install software. If you do not have rights to install software on the computer, please contact the University Technology Service Center for assistance.
- Log in to Banner Document Management using Internet Explorer at https://banner.drew.edu/AppXtender/Login.aspx. You will see a list of "applications" which you have access to within BDM.
- From the Help menu, select Check Installed Components. You will be presented with a page showing the EMC plug-ins that need to be installed.
- Select the icon to the left of the first component, ApplicationXtender Web Access Scan Component. Click the Run button when prompted by the browser.
- The installation wizard for the component will start. Click the Next button.
- Select I accept the terms of the license agreement and then click the Next button.
- Select Anyone who uses this computer (all users) and then click the Next button.
- Click Install to begin the installation process.
- If you are prompted by your computer, click Yes to allow the plugin to be installed. If you are instead prompted for an Administrator username and password, please contact the University Technology Service Center for assistance. This means the account you are using to log in to Windows on the computer does not have Administrator rights.
- Once the installation of the first plug-in is complete, repeat steps 4-8 for the remaining three EMC components that need to be installed.
