Versions Compared

Key

  • This line was added.
  • This line was removed.
  • Formatting was changed.

...

Why report it? Because Google can use the data to better protect everyone. Enough reports received against a particular sender will prompt Google to block that sender. 

...

titleHow to report a spam or phishing message
  1. Open the email.
  2. Click on the 3 dot menu to the right of the email header (next to the time the message was received)
  3. Choose "Report spam" (highlighted in green) or "Report phishing" (highlighted in blue)
    Image Modified









But is it spam or a phish?

Spam is categorized as uninvited advertising - a message sent to large groups of people trying to convince them to buy a product or service.

Phishing is more targeted and more malicious. It is an attempt to garner personal information - often usernames and passwords - that can be sold and/or used to gain access to other information, systems, and/or money

...

.

...


There are a few things you should do if you think your account may have been compromised.If you did not recognize the scam...

  1. Change your password(s).
  2. Consider running a virus scan. 
  3. Consider enabling multifactor authentication on your account (if you haven't already done so).
    1. Google offers a multifactor option at https://myaccount.google.com/security
    2. Drew offers Duo Security at drew.edu/duo
  4. Check the following:
    1. In Gmail > Settings > Accounts and Import, look at "Check mail from other accounts" and "Grant access to your account".
    2. In Gmail > Settings > Filters and Blocked Addresses, look for any filters you do not recognize.
    3. In Gmail > Settings > Forwarding and POP/IMAP, check for any forwarding addresses.
    4. Visit https://myaccount.google.com/permissions to see what apps are connected to your Google account. Remove any you do not recognize (or no longer use).
    5. Visit https://myaccount.google.com/secureaccount to run a security check-up on your Google account.

...