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  • Avoiding Spam and Phishing Emails

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Why report it? Because Google can use the data to better protect everyone. Enough reports received against a particular sender will prompt Google to block that sender. 

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titleHow to report a spam or phishing message
  1. Open the email.
  2. Click on the 3 dot menu to the right of the email header (next to the time the message was received)
  3. Choose "Report spam" (highlighted in green) or "Report phishing" (highlighted in blue)
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But is it spam or a phish?

Spam is categorized as uninvited advertising - a message sent to large groups of people trying to convince them to buy a product or service.

Phishing is more targeted and more malicious. It is an attempt to garner personal information - often usernames and passwords - that can be sold and/or used to gain access to other information, systems, and/or money.

If you did not recognize the scam...


There are a few things you should do if you think your account may have been compromised.If you did not recognize the scam...

  1. Change your password(s).
  2. Consider running a virus scan. 
  3. Consider enabling multifactor authentication on your account (if you haven't already done so).
    1. Google offers a multifactor option at https://myaccount.google.com/security
    2. Drew offers Duo Security at drew.edu/duo
  4. Check the following:
    1. In Gmail > Settings > Accounts and Import, look at "Check mail from other accounts" and "Grant access to your account".
    2. In Gmail > Settings > Filters and Blocked Addresses, look for any filters you do not recognize.
    3. In Gmail > Settings > Forwarding and POP/IMAP, check for any forwarding addresses.
    4. Visit https://myaccount.google.com/permissions to see what apps are connected to your Google account. Remove any you do not recognize (or no longer use).
    5. Visit https://myaccount.google.com/secureaccount to run a security check-up on your Google account.

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