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1. Set an away message

   1. See “Example: Going on Vacation for a Week” for steps on setting up your phone while you are away

2. Checking voicemail

   1. Any voicemails received to your personal extension should also generate an email to your Drew address with a wav file recording of the message

      1. If you have not been receiving these emails, please reach out to the Helpdeskemail helpdesk@drew.edu

   2. To call and check your voicemail, dial 973-408-4933

3. Placing calls 

   1. Calling others from your home or cell phone may result in your number not being recognized and allowed to go to voicemail. Consider using email for most communications.

Remote meeting options

Video

1. Zoom  

   1. A free Zoom account allows you to host group meetings up to 40 minutes in duration.

   2. Many Drew employees have Pro user accounts that would enable them to host longer meetings, and to record if needed.

      1. If you would like to request a meeting or two, please email helpdesk@drew.edu with the following:

         1. Name of meeting(s)

         2. Date and time of meeting(s)

         3. Is a webcam needed?

      2. If you would like to request a Zoom Pro account, please email helpdesk@drew.edu with a brief explanation.

2. Google Hangouts

1. This service is available through your Drew Google account.

2. System requirements are listed at the link above.

Chat

We recommend Hangouts Chat, a Google service available in your Drew Google account, for speaking with your colleagues while working remotely. 

You can learn about Hangouts Chat at our Google Hangouts Chat Tech Help page, or at Google's Hangouts Chat Help page.

A chat room could be invaluable to an office team accustomed to talking to each other through the walls! They can also be used to share files and images.

Duo or Password troubles when working from home

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