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With the impending ERP project, it seemed best to begin to formalize a methodology for dealing with project requests, programming or development based.  To that end I have made a first attempt at diagramming out a methodology that would best serve us to implement projects and enhancements in an agile, efficient manner.  The diagram is just a first draft, and I welcome feedback on it. 

The major business process principles implemented in the diagram are:

* Providing a triage system to speed along simple requests.
* Empowering all staff to make critical decisions about elements such as triage.
* Reducing the incidents of review to encourage high quality work on the first pass.
* Centering the work within functional groups or roles, not specific individuals.
* Incorporating modern Agile Development Techniques into the process design.


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