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Follow these steps to avoid being locked out of your account.

1. Make sure you have a second way to approve Duo logins.
   
   1. You can add another phone number or internet-connected device (iPad, for instance) if you have access to one
      1. Steps to add an additional phone number/device can be found at New Phone and Duo
2. Make sure Drew has a current personal email address (not your @drew.edu account!) on file for you.
   1. Visit the Students or Employees tab on TreeHouse and choose the “Update E-mail Addresses” link in the Personal Information box
      1. OR if you are already logged in to TreeHouse, follow this link to View Email Addresses
   2. To add a new email address, change the drop down to "Personal" and click Submit.
      1. 
      2. OR click the link for an existing account to make changes (for instance, if you need to remove an account you no longer use)
   3. Enter the new email address, a comment if desired, and click Submit.
   4. Questions about adding or updating your personal email address can be directed to Human Resources (humres@drew.edu) or, for students, the Registrar's Office (regist@drew.edu)