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- Click on the Windows icon in the bottom left corner of the screen.
- Open "Computer" from the resulting menu.
- Open the F: drive, then the Firefox folder, then the jhku47so.slt folder.
- Find and delete the parent.lock file.
- If unable to find parent.lock, refer to 7.
- If unable to delete parent.lock:
- Right-click on the parent.lock file
- Click on Properties.
- Click the NetWare Info tab.
- Check the "Purge Immediate" box.
- Click OK.
- If unable to find or purge parent.lock or the problem persists:
(WARNING: This option will open Firefox WITHOUT any of your bookmarks. They have not been deleted.)- Click on the Windows icon in the bottom left corner of the screen.
- Search for "Run" in the search bar and then click on the "Run" program that comes up.
- In the box that pops up type firefox.exe -ProfileManager (Warning: capitalization and spaces must match exactly).
- Click OK. This will open a new Firefox window under a temporary profile.
- If you NEED your bookmarks for this temporary session (Currently unfinshed)
session- Coming soon.
- Click on the Windows icon in the bottom left corner of the screen.
- Open "Computer" from the resulting menu.
- Open the C: drive, then the Users folder, then the username folder, then the AppData folder, then the Roaming folder, then the Mozilla folder, then the Firefox folder.
- Rename the "profiles.ini" file to "profiles.old". (Right click "profiles.ini" then select rename)
- Open the Profiles folder.
- Open "Computer" again. This time, open the F: drive and then the Firefox folder.
- Right click on the "jkhu47so.slt" folder and select copy. Right click in the Profiles folder in the C: drive and select paste.
(The folder that you copy may be named differently, but it should be the only one in the Firefox folder) - Click on the Windows icon in the bottom left corner of the screen.
- Search for "Run" in the search bar and then click on the "Run" program that comes up.
- (Ensuring appropriate run command)