How can I find the latest Ellucian documentation regarding a release, a patch, list of change requests that have been delivered? How can I find training videos?
Step-by-step guide: Documentation
- Log into the Ellucian Customer Center at https://ellucian.okta.com/ or https://www.ellucian.com/customer-center
- Click Resources along the top menu
- Select the desired Documentation library from the list on the right
- Restrict your search using the Documentation Library drop-down menu, the search box, or the Refine Documentation links. You can also scroll through the pages of documentation to find what you are looking for.
- Once you've found the desired documentation, click the link to open the Documentation Detail and then choose to Preview, Download Latest Version, and/or Follow Documentation.
- Your Customer Center home page displays the items you follow beneath your and your institution's cases.
Step-by-step guide: Video Training
Ellucian now offers an "Ellucian Training" YouTube channel with numerous training videos available - no log in required. Visit Ellucian Training on YouTube.
For a basic Banner 9 Overview and Navigation course (intended for those new to Banner), follow the steps below.
- Log into the Ellucian Customer Center at https://ellucian.okta.com/
- Click Resources along the top menu
...
- Follow the link in the Knowledge column to On-Demand Training
- In the Banner 9 Overview and Navigation course box, click View Course.
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