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This page is to clarify and explain services offered by University Technology for Mac users at Drew

The computing environment at Drew exists to serve and support all functions of the University, and is available to all members of the Drew community. Computing is optimized for Drew-issued computers, desktops and laptops, which are serviced in-house by CNS. CNS is able to offer a very high level of service for Drew-issued computers because the environment is designed specifically to support these machines. This means that any machines outside of the system for which the computing environment was designed cannot be supported in the same way.

This page describes what University Technology is able to offer to Mac users on campus.

1.Assistance getting connected to the wireless network 

The information on the linked page above comes from our Drew Online Network User Training (for students). If it does not assist you in getting onto the wireless network, or if you require more help, please contact the appropriate place as follows:

  • Faculty: Faculty Lab (Brothers Colllege 11, x3942)
  • Students: Student Technology Education Lab (BC 6, x3003) 

2. Connecting to Drew Network Drives on campus (wired)

3. Software for Mac

offers Macs as an option for faculty and staff within certain guidelines.  It is our goal to provide a high level of support and service for the current "standard computers".  University Technology is also aware that members of the community are purchasing Macs for personal or other use outside of the standard computer program.  These computers will not have the same configuration as Drew-provided Macs and the scope of support will be more limited.

Instructions for Macs on Campus

University Technology will offer support for Macs on the topics listed below in the form of documentation linked from this page. Methods of accessing or utilizing Drew services from a Mac other than those listed, and any other Mac functionality not explicitly mentioned in these pages, are the sole responsibility of the computer owner. All procedures have been tested and are known to be working as of the published date of each document. Any problems or errors that arise in following these directions most likely indicates issues specific to your computer and should be referred to an Apple Store or similar resource.

These pages describe what University Technology is currently able to offer to Mac users on campus:

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Reviewed June 14, 2023

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