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Welcome to Drew's Technology Help and Information space on U-KNOW. Use this space to locate information on technology services offered at Drew.

For more information, including service hours and contact information, please visit the Drew Instructional Technology or University Technology websites.

You can also call the UT Service Center during business hours with any questions or to open a service ticket at 973-408-4357 (HELP).

Outside business hours (and inside - we won't judge!), you can email helpdesk@drew.edu or fill out a support request at help.drew.edu.


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Passwords and Logging In

Printing in the Librarywith ePRINTit

Connecting Your Mobile Devices to Google Apps

Microsoft Office Installation Instructions (you must be logged in to see these pages)

Introduction to Moodle for StudentsMoodle Resources at Drew

Thesis and Dissertation Formatting 

Using CloudPC: For seamless access to Drew's Windows-based software from anywhere in the world

Network Drives - Storage space for you, your department, or your classes

  • MyFiles - to access your network drives using a web browser

TreeHouse Proxy Access for Sharing Student Grades, Bills and Financial Aid Details - Instructional video for giving another person access to your TreeHouse information

Learning Remotely


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Moodle Resources at Drew

Zoom

CloudPC: For seamless access to Drew's Windows-based software from anywhere in the world

Network Drives - Storage space for you, your department, or your classes, hosted locally

  • MyFiles - to access your network drives using a web browser

Teaching Remotely

 



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Passwords and Logging In

Enrolling in Duo Security

Connecting Your Mobile Devices to Google Apps

Working From Home: Technology FAQ

Working Remotely

Microsoft Office Installation Instructions (you must be logged in to see these pages)

What browser do I need to run my application?

CloudPC: For seamless access to Drew's Windows-based software from anywhere in the world

Network Drives - Storage space for you, your department, or your classes

  • MyFiles - to access your network drives using a web browser

Using Your Drew Phone or Phone Line

Printing to a Network Printer





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  • CloudPC
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    1. Having Trouble Logging In?
    2. Enrolling in Duo Security
    3. Installing Microsoft Office - Student
    4. Setting Up Citrix Workspace for CloudPC
    5. "Account not configured" error in Citrix Workspace
    6. Enrolling in Duo Security
    7. Printing with ePRINTit
    8. Using Microsoft Word Templates
    9. PDF-XChange Editor
    10. Drew Dissertation Templates
    11. Activating Your Drew Account
    12. Thesis and Dissertation FormattingSetting Up Citrix Workspace for CloudPC
    13. Saving Files to Your Computer in SPSS

    Reviewed 1/16/24

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