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Welcome to Drew's Technology Help and Information space on U-KNOW. Use this space to locate information on technology services offered at Drew.

For more information, including service hours and contact information, please visit the Drew Instructional Technology or University Technology websites.

You can also call the UT Service Center during business hours with any questions or to open a service ticket at 973-408-4357 (HELP).

Outside business hours (and inside - we won't judge!), you can email helpdesk@drew.edu or fill out a support request at help.drew.edu.


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Passwords and Logging In

Printing with ePRINTit

Connecting Your Mobile Devices to Google Apps

Microsoft Office Installation Instructions (you must be logged in to see these pages)

Moodle Resources at Drew

Thesis and Dissertation Formatting 

Using CloudPC: For seamless access to Drew's Windows-based software from anywhere in the world

Network Drives - Storage space for you, your department, or your classes

  • MyFiles - to access your network drives using a web browser

TreeHouse Proxy Access for Sharing Student Grades, Bills and Financial Aid Details - Instructional video for giving another person access to your TreeHouse information

Learning Remotely


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titleCommon Faculty Questions

Moodle Resources at Drew

Zoom

CloudPC: For seamless access to Drew's Windows-based software from anywhere in the world

Network Drives - Storage space for you, your department, or your classes, hosted locally

  • MyFiles - to access your network drives using a web browser

Teaching Remotely



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titleCommon Employee Questions

Passwords and Logging In

Enrolling in Duo Security

Connecting Your Mobile Devices to Google Apps

Working From Home: Technology FAQ

Working Remotely

Microsoft Office Installation Instructions (you must be logged in to see these pages)

What browser do I need to run my application?

CloudPC: For seamless access to Drew's Windows-based software from anywhere in the world

Network Drives - Storage space for you, your department, or your classes

  • MyFiles - to access your network drives using a web browser

Using Your Drew Phone or Phone Line

Printing to a Network Printer





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  1. Having Trouble Logging In?
  2. Enrolling in Duo Security
  3. Installing Microsoft Office - Student
  4. Having Trouble Logging In?
  5. techdocs
  6. Thesis and Dissertation Formatting
  7. Printing with ePRINTit
  8. Passwords and Logging In
  9. Setting Up Citrix Workspace for CloudPC
  10. "Account not configured" error in Citrix Workspace
  11. PDF-XChange Editor
  12. Drew Dissertation Templates
  13. Activating Your Drew Account
  14. Device Passwords
  15. PDF-XChange Editor
  16. Thesis and Dissertation Formatting
  17. Saving Files to Your Computer in SPSS

Reviewed 1/16/24Reviewed 12/22/23

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