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How can I find the latest Ellucian documentation regarding a release, a patch, list of change requests that have been delivered? How can I find self-paced training videos?

Step-by-step guide: Documentation

1. Log into the Ellucian HubCustomer Center at https://ellucian.okta.com/Access the Ellucian Support Center or https://www.ellucian.com/customer-center
2. Click Resources along the top menu
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3. Select the desired Documentation Library
4. Perform a content search or scroll through the Documentation Library list
5. Identify the desired documentation and download to your desired location

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1. library from the list on the right
2. Restrict your search using the Documentation Library drop-down menu, the search box, or the Refine Documentation links. You can also scroll through the pages of documentation to find what you are looking for.
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3. Once you've found the desired documentation, click the link to open the Documentation Detail and then choose to Preview, Download Latest Version, and/or Follow Documentation.
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   1. Your Customer Center home page displays the items you follow beneath your and your institution's cases.

Step-by-step guide: Video Training

Ellucian now offers an "Ellucian Training" YouTube channel with numerous training videos available - no log in required. Visit Ellucian Training on YouTube.

For a basic Banner 9 Overview and Navigation course (intended for those new to Banner), follow the steps below.

1. Log into the Ellucian HubCustomer Center at https://ellucian.okta.com/
2. Launch the On-Demand Training app 
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3. Follow links to a featured course or use the menu of on-demand training to narrow down your options
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   1. You can also view all of the training courses available by downloading the most current listing at https://training.ellucian.com/odt_about_odsl
   2. A copy of this list, accurate as of Dec 21, 2018, is available here

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1. Click Resources along the top menu
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2. Follow the link in the Knowledge column to On-Demand Training
3. In the Banner 9 Overview and Navigation course box, click View Course.
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