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Comment: most popular pages in Jan 2024

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Welcome to Drew'

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Technology Help and Information

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 space on U-KNOW. Use this space to locate information on

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technology services offered at Drew.

For more information, including service hours and contact information, please visit the Drew Instructional Technology or University Technology websites.

You can also call the UT Service Center during business hours with any questions or to open a service ticket at 973-408-4357 (HELP).

Outside business hours (and inside - we won't judge!), you can email helpdesk@drew.edu or fill out a support request at help.drew.edu.


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Google Apps Transition
We are currently fleshing out documentation with information and links that we think you will find helpful. If you find anything that you believe should be included, or if you are curious if we can add something, please let us know!

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Apps

Microsoft Office Installation Instructions (you must be logged in to see these pages)

Moodle Resources at Drew

Thesis and Dissertation Formatting 

Using CloudPC: For seamless access to Drew's Windows-based software from anywhere in the world

Network Drives - Storage space for you, your department, or your classes

  • MyFiles - to access your network drives using a web browser

TreeHouse Proxy Access for Sharing Student Grades, Bills and Financial Aid Details - Instructional video for giving another person access to your TreeHouse information

Learning Remotely


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Moodle Resources at Drew

Zoom

CloudPC: For seamless access to Drew's Windows-based software from anywhere in the world

Network Drives - Storage space for you, your department, or your classes, hosted locally

  • MyFiles - to access your network drives using a web browser

Teaching Remotely



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Passwords and Logging In

Enrolling in Duo Security

Connecting Your Mobile Devices to Google Apps

Working From Home: Technology FAQ

Working Remotely

Microsoft Office Installation Instructions (you must be logged in to see these pages)

What browser do I need to run my application?

CloudPC: For seamless access to Drew's Windows-based software from anywhere in the world

Network Drives - Storage space for you, your department, or your classes

  • MyFiles - to access your network drives using a web browser

Using Your Drew Phone or Phone Line

Printing to a Network Printer





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  1. Having Trouble Logging In?
  2. Enrolling in Duo Security
  3. Installing Microsoft Office - Student
  4. Setting Up Citrix Workspace for CloudPC
  5. "Account not configured" error in Citrix Workspace
  6. PDF-XChange Editor
  7. Drew Dissertation Templates
  8. Activating Your Drew Account
  9. Thesis and Dissertation Formatting
  10. Saving Files to Your Computer in SPSS

Reviewed 1/16/24

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Faculty and Staff Mac Support

Services for Macs at Drew

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Drew User Passwords and Keychain Behavior

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