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When you click on a link to a database or electronic journal on the Library's web pages, your connection is automatically sent through the EZproxy service to authorize you to use the databases. You may be asked to provide your Drew userid and password for the i-Chain login. You will then be able to search and use the resource as if you were on campus. No browser configuration is required.
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- Do I have to change anything on my computer?
You do not have to change any of your computer's settings. EZproxy will seamlessly handle the links. - What if I have databases bookmarked or in web page links?
Those links will not be sent through EZproxy. Please use the library's database lists. - Are all the Drew Library Subscription databases available through EZproxy?
All but one of our databases is available for off-campus use. - What if it doesn't work for me?
We believe that our database and electronic journal subscriptions are fully accessible through EZproxy. However, due to oversight, configuration changes and/or database issues, resources may occasionally become inaccessible through EZproxy. If you encounter a journal or database that is not accessible through EZproxy, please email us at reference@drew.edu as soon as possible so we can fix it.
Remember, if we don't know about a problem, we can't fix it, so help us help you. - Are there any circumstances where this would not work?
It is possible that your local computer or network could be configured in such a way that it blocks EZproxy connections. Such configurations are sometimes done with firewalls or child-protection software, either on the computer itself or by your service provider. However, in most circumstances, access via EZproxy is expected to work better for all our users.
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Only few resources, such as EndNoteWeb and SciFinder, require you to set up a personal account through Drew and login with that account information. Some Ebrary, ArtSTOR and some journal providers and ArtSTOR suggest you set up an account in addition to regular Drew access in order to save searches and get additional services.
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Please note that the Drew Library Catalog does not fall under the category of Library databases. But accessing its "My Library Account" feature does require the standard Drew login with a username and password.
What should I do if I can't get into a Library database or can't get to the full text
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If you are searching some journal databases, such as ScienceDirect or Jstor, you may encounter articles that Drew does not have a subscription to. If you are connected to the database through Drew (the journal database will tell you this) and cannot access an article, it is probably not part of our subscription and you will need to request it via Interlibrary Loan-- connect to ILLiad to do this.
However, if you cannot get into a database at all, or the database does not say you are logged in through Drew, try these steps.
- Make sure you are using a Drew Network computer, or are logged in through the EZproxy server.
- Make sure that cookies are not disabled on your browser. They are required by some of these sites. Check your browser's Help for information on enabling/disabling cookies.
- Try reloading the page.
- Reboot your computer and retry.
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