Child pages
  • Connecting Your Mobile Devices to Google Apps

Versions Compared

Key

  • This line was added.
  • This line was removed.
  • Formatting was changed.

...

Instructions for specific devices are below. You can click on the images to see them larger.

Excerpt

Before you begin

The Terms of Service for using Google Apps is only available on the web, so before you set the account up on a mobile device, you will need to access your Drew Google account on the web. You only need to do this once, so if you've already logged in to your Google Apps account, you do not need to repeat this step.

1. Sign into your Drew Google account on the web. The easiest way is to simply go to http://mail.drew.edu.

2. Be sure to accept the Google Terms of Service and complete the "CAPTCHA."   Image Modified

3. Proceed to the instructions for your device. 

 

Note
titleEnable IMAP

Currently, users must explicitly enable IMAP before they are able to connect Mac Mail, Thunderbird, or another mail client to their account, or to set up their mobile device using the default Gmail settings. This must also be done from the web. Please visit https://support.google.com/mail/troubleshooter/1668960?hl=en#ts=1665018 to see how to enable IMAP.


For non-Android devices, University Technology recommends connecting to Google Apps with Google Sync support (see below for Android instructions). This support provides connectivity to Google Apps as if it were a Microsoft Exchange server.  As such, you will use the following settings:

...

Expand
titleClick here to expand for instructions...
Adding your Drew account as an Exchange account

Please note that, although Google has disabled Exchange support for gmail.com accounts, it remains available for Google Apps accounts.

  1. Go to the "Settings" app on your phone or iPad.
    Image Added
  2. Select "Mail, Contacts, Calendars". If you are running iOS 11, select "Accounts & Passwords".
    Image Added or Image Added
  3. Select "Add Account".
    Image Added
  4. Select "Exchange".
    Image Added
  5. Enter your Drew email address and uLogin password or if you have enrolled in the Duo Two-Factor Authentication service, your device password (device password can be found at drew.edu/duo) in the fields on the screen. In iOS 11, enter only your Drew email address. 
    1. Use an informative name for Description such as "Drew Email".
    2. Click Next.
      Image Added
    3. If prompted to send data to Microsoft or configure manually, choose "Configure Manually", then provide your password (or device password) and click Next again.
  6. Enter the the following information into the open fields.

    Emailusername@drew.edu (should be filled in from prior screen)
    Serverm.google.com
    Usernameusername@drew.edu
    Password= Your Drew uLogin Password, or if you have enrolled in the Duo Two-Factor Authentication service, your device password (should be filled in from prior screen).

    When you are finished entering all the information please click on Next.

    Image Added

  7. Choose what to sync. For example, here we turned off "Reminders" sync. Click Save.
    Image Added

Note: The password for your account will not actually be checked until you select "Save" above.  Thus if the password was not entered correctly you may be prompted to reenter it.

Adding your Drew account as a Google account

Although the University recommends using the Exchange account type for the reasons listed above, we realize some people prefer to add their account as a Google account. For those individuals, we provide these instructions. Some people may notice that they won't have access to Drew's global contact list in older versions of iOS (this means you will see auto-fill work for people you have emailed in the past, but possibly not for Drewids you've never emailed before).

Warning
Please note: Some people prefer to use the Gmail app. We have seen recently that some people are unable to add their Drew account directly in the Gmail app. However, following the steps below to add your Google account in Settings on your device will work in iOS 11 and earlier. You can then choose to use the native Mail app, or you can return to the Gmail app and add your Drew account successfully. If you are running iOS 12, you should follow the directions below to add your Drew account as an Exchange account.
  1. Go To the "Settings" app on your phone or iPad.
  2. Select "Mail, Contacts, Calendars". In iOS 11, select "Accounts & Passwords".
    or
  3. Select "Add Account".
  4. Select "Google".
  5. Enter your Drew email address. Click Next.
  6. Enter your Drew username and password. Choose Login. If you are using Duo Security, approve the login the way you normally would on a computer browser.
  7. If you wish to turn a specific feature off, touch the button to the right of that feature. When satisfied, choose Save in the top right.
  8. You should now see a Gmail account in the Accounts list.
Adding your Drew account as an Exchange account

Please note that, although Google has disabled Exchange support for gmail.com accounts, it remains available for Google Apps accounts.

  • Go to the "Settings" app on your phone or iPad.
    Image Removed
  • Select "Mail, Contacts, Calendars". If you are running iOS 11, select "Accounts & Passwords".
    Image Removed or Image Removed
  • Select "Add Account".
    Image Removed
  • Select "Exchange".
    Image Removed
  • Enter your Drew email address and uLogin password (or device password, found at drew.edu/duo) in the fields on the screen. In iOS 11, enter only your Drew email address. 
    1. Use an informative name for Description such as "Drew Email".
    2. Click Next.
      Image Removed
    3. If prompted to send data to Microsoft or configure manually, choose "Configure Manually", then provide your password (or device password) and click Next again.
  • Enter the the following information into the open fields.

    Email= username@drew.edu (should be filled in from prior screen)
    Server= m.google.com
    Username= username@drew.edu
    Password= Your Drew uLogin Password, or if you have enrolled in the Duo Two-Factor Authentication service, your device password (should be filled in from prior screen).

    When you are finished entering all the information please click on Next.

    Image Removed
  • Choose what to sync. For example, here we turned off "Reminders" sync. Click Save.
    Image Removed
  • Note: The password for your account will not actually be checked until you select "Save" above.  Thus if the password was not entered correctly you may be prompted to reenter it.

    Android: 

    (most Samsung, HTC, LG, Motorola smartphones, Android tablets)

    ...

    Port: 443

    Domain: leave blank

    Windows Phone:

    Google also supports Google Sync for Windows phones.  Click here for instructions.

    Blackberry:

    BlackBerry 10 devices (Z10, Q10) can also be set up with Google Sync.  Instructions are available at the BlackBerry site using the settings shown at the top of this page.

    For BlackBerry 6 and 7 devices (most newer Bold, Torch, and Curve devices), you configure your device to use the BlackBerry Internet Service (BIS).  Your BlackBerry will recognize the Gmail server and allow for calendar, contact, and email synchronization.  Please note you cannot have two accounts on your device with the same email address so you'll have to remove whatever email support you have on the BlackBerry now and replace it with the BIS connection.