Page History

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*Please note: Those enrolled in Duo Security are currently not required to change their passwords. Similarly, alumni are not required to change their passwords.

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Go to https://password.drew.edu/. If you have not logged in already, please do so.

1. Select Change Password You will be brought to a copy of our network agreement. Read the agreement and check I Agree. Click Continue. Do NOT click Logout.
2. Review all requirements. Your password must meet these requirements or the Change Password button will not activate. See also this article on Best Practices for Passwords.
3. Enter in your Current PasswordPassword and click Continue.
   1. If you received a password reset from University Technology, you will use the temporary password here.
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4. Enter a New Password that meets our requirements. displayed at the top. Image Removed Image Removed
   1. A bar will appear on the right hand side showing the strength of your password. The stronger, the better. See this article on Best Practices for Passwords
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   2. If your password does not meet requirements, clicking out of the New Password field will display a message beneath the password requirements.
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5. Enter that password again in the Confirm Password field. If the password matches, a green check mark will appear next to the field. If not, a red x will be there. Image Removed 
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6. Select Change Password.

   NoteThe Change Password button will appear inactive until you have put in a password that meets all requirements and put the password in both the New Password and Confirm Password fields

   Select Change Password

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7. It will say that it is working on changing your password. If it has succeededsucceeds, you will be brought to a page declaring your success.
8. Your password is now changed. You will use the new password to log in to all Drew services.

Requirements

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• Password is case sensitive.
• Must be at least 8 characters long.
• Must include at least 1 number.
• The last character can not be numeric.
• Must have at least 1 symbol (non letter or number) character.
• Must not include part of your name or username, username, Drew ID or your initial activation credential.
• Must not include a common word or commonly used sequence of characters (ex. 1234).
• New password may not have been used previously.
• The last character can not be numeric.

Security Questions

Setting up and Remembering Security Questions

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• Pick questions that have an answer that won't change. A recommended best practice is to pick consistent answers that do not actually relate to the question, reducing the chances that someone else can use your security responses questions to change your password. 
• As obvious as it sounds, choose questions that you will remember the answers to! Some people use password managers to help with this.
• Put some thought into this. These are supposed to make things easier for you, but if you don't choose your questions wisely, it will be more of a hassle than a relief.

What If I Forget My Password?

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1. If you have already set up Security Questions, go to any log in page and instead of putting your log in information in, look at the box entitled About uLogin Accounts and select the link reset your password online. This will bring you to your security questions and once you answer those, it will let you reset your password.

2. If you have not set up Security Questions or do not remember your answers, you can call the University Technology Service Center at 973-408-4357. You will be asked to provide the alternate (personal, non-Drew) email address you have set up with the University. If the alternate email you provide matches the information on file, we will reset your password for you and send the temporary password to that alternate email address.

   Tip
   If your alternate email address does not match the system's information, you will have to contact the registrar (students) or Human Resources (faculty/staff) to change your alternate email address. Once that is done, you can return to the Service Center for your password change.

   
   

3. If you have not set up Security Questions or do not remember your answers, you can also visit the University Technology Helpdesk with a photo ID. We will reset your password for you and give you a temporary password.

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The Keychain Access application can be useful for storing passwords, but you should be aware of the risks before using it. If you decide to utilize Keychain and store your uLogin password with Keychain, you may encounter the following issues. For more information on how Keychain behaves when interacting with the Drew network, see the section on Keychain Behavior in Technology Help and Information.

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