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We are currently fleshing out documentation with information and links that we think you will find helpful. If you find anything that you believe should be included, or if you are curious if we can add something, please let us know!

Register for Google Workshops

• Best Practices for Passwords - How to reset your password, and tips on keeping your password secure
• Best Practices for Remote Access - A quick guide to network file and program access when you're not connected to the domain

Anti-Virus/Anti-Spyware:

• Virus Troubleshooting

Operating systems:

• Windows 7
• Windows 8

Office applications:

• Intro to MS Office 2007 (PCs)
  For more information on using Microsoft office, visit Microsoft's support site. If you need more personalized training, call 973-408-4357 to make an appointment.
   
• Drew Dissertation Template

Enterprise and Administrative Systems (Student, Financial Aid, Finance, HR/Payroll, etc.):

• SunGard Documentation Library - must be logged in to view
  

  Excerpt

Faculty and Staff Mac Support

Services for Macs at Drew

Drew User Passwords and Keychain Behavior

• Technology News - What's new in Drew technology
  • News especially for students, faculty, staff
• System-wide Bulletins - Announcements, planned maintenance, and unplanned outage inforamtion for users of Drew's network and applications
• MI6 - Learn about Drew's new Issue Management System and the Technology Support Portal
• Drew 360 - Learn about the University-wide initiative to replace AIMS and CampusWeb with a new Enterprise Resource Planning (ERP) system.

Proxy Access: how to give permission for someone else to view your records in Treehouse.