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You will need:

• Your new phone
• A computer

On your phone:

Install Duo Mobile from your app store/play store if it isn’t installed from a backup

On your computer:

Follow one of these two methods to get your phone reactivated.

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<iframe src="https://scribehow.com/embed/Method_2_of_setting_Duo_up_on_a_new_phone__18gLzSgNSfCWR1EqcSvp4g" width="640" height="640" allowfullscreen frameborder="0"></iframe>

On your phone:

1. Install Duo Mobile from your app store/play store if it isn’t installed from a backup

On the computer:

1. Go to drew.edu/duo.
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2. Let the Duo Push time out (that is, do nothing).
3. On the “Duo Push timed out” screen, click the “I got a new phone” link.
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4. Click the “Text me a link” button.
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5. Open the text message on your phone and follow the link.
6. Click “Save” on your phone.
7. Exit the Duo Mobile app.
8. Click “Continue” on the computer.
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9. Approve the Duo Push on your phone.

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Remember to restart your phone every so often so the push notifications continue to work.

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