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A device password is a password designed for apps and devices that are not set up to use two-factor authentication systems, such as Duo Security. Your device password is automatically managed by the system and will be changed for you every 90 days.

As more devices are updated to natively support two-factor authentication systems, the use of the device password will be less necessary.

When do I need a device password?

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Pleasebe aware of a recent update to the Gmail app on newer versions of Android and iOS devices, allowing the apps to support two-factor authentication like we have with Duo Security.

If you are directed to a uLogin page, you should enter your regular Drew password and approve a Duo login.

Users with these new versions of the Gmail app/mobile device operating systems will not need to use their device password.

Please note that this update does not seem to yet affect third-party email programs (such as Thunderbird, Apple Mail, or Microsoft Outlook).

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If you are not prompted for your password, try restarting your phone. You can also search for information about changing the password on your device at your service provider's site (for example, at http://www.apple.com/support/ or http://www.verizonwireless.com/support/).

For those with the updated Gmail app that works with two-factor authentication: You will need to log in using your Drew username and password every 90 days, when your device password expires.

I am planning to go on a trip. How do I ensure that my phone's email service is not interrupted due to my device password changing?

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