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  • A wired connection is more reliable than a wireless one. Try using a network or ethernet cable (pictured below) to plug in - to a router if you are home and have that option, or to the network jack in your room if you are on campus. Check your computer; you may require an adapter to allow you to plug in an ethernet cable. Your manufacturer’s website is the best place to verify this.

  • If connecting to Zoom while attending the in-person section of a hybrid class, make sure you’re muted. 

  • For fuzzy Zoom connections, many have found that turning off their video has enabled them to hear and be heard better.

    • Another tip is to minimize your browser windows (all of them!) if you are told that your system resources are limited.

  • You can turn off the wireless on your phone during class or meetings, to reduce the number of devices demanding internet connections at the same time.

  • We recommend a headset, with microphone, that you find comfortable to wear and easy to use. Bluetooth headsets may not meet that last requirement; although they do not have the wires, you may also suffer connectivity issues with your computer.

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