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Welcome to Drew's Technology Help and Information space  space on U-KNOW. Use this space to locate information on technology services offered at Drew.

For more information, including service hours and contact information, please visit the Drew Drew University Technology website website.

You can also call the UT Service Center during business hours with any questions or to open a service ticket at 973-408-4357 (HELP).

Outside business hours, you can email helpdesk@drew.edu or fill out a support request at help.drew.edu.

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Guide to Mac OS X Operating System

Macs at Drew

Drew User Passwords and Keychain Behavior

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Finding Technology Help on Campus
Instructional Technology Center, Vivian A. Bull Academic Commons, Library room 110, 9:00 am - 5:00 pm weekdays (walk-ins welcome)

See what workshops are being offered

Passwords and Logging In - How to reset your password, password requirements, and tips on keeping your password secure

Microsoft Office Home Use Program (Faculty and staff ONLY – you must be logged in to view)

Duo Security and Two-Factor Authentication

Online Programs:

  • Endnote Basic aka Endnote Web Bibliographic Software
  • Accessing Banner Environments
  • Setting up Internet Explorer for Banner Document Management
  • Enterprise and Administrative Systems (Student, Financial Aid, Finance, HR/Payroll, etc.): ellucian Documentation Library

    Microsoft Office Installation Instructions (you must be logged in to

    view)
  • Moodle: A Faculty Guide
  • WordPress: Drew University WordPress Editing and Style Guide
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    Drew University is officially a Google campus as of 5/31/2013.

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    Anti-Virus/Anti-Spyware:

    Operating systems:

    Office applications:

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    see these pages)

    Installing F-Secure Antivirus

    Microsoft Office How-Tos

    Thesis and Dissertation Formatting 

    Passwords and Logging In

    Connecting Your Mobile Devices to Google Apps

    What do I need to run my application?

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    Faculty and Staff Mac Support

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    Find Technology Help at Drew or check our Frequently Asked Questions

    Installing Microsoft Office - Student

    Installing F-Secure Antivirus

    Student Quick Reference page: links for TreeHouse, Moodle, and Network Drives, among other things

    Drew-recommended laptops: Please register your recommended laptops to receive premium support (you must be logged in)

    Passwords and Logging In: how to reset your password, password requirements, and tips on keeping your password secure

    Proxy Access: how to give permission for someone else to view your records in TreeHouse.

    Thesis and Dissertation Formatting

    Introduction to Moodle for Students

    CloudPC

    Endnote Basic aka Endnote Web Bibliographic Software

    Guidelines for Posters

    Social Media: A Student's Guide to what the world already knows about you, and how it can directly affect your future employment.

    Web Pages for Student Groups:

    You must be an authorized Drew Club or Group Web Editor to use this service. Your site will be set up in Google Sites. Please contact the Office of Student Activities for more information.

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    U-KNOW: The University Knowledge Platform

    Moodle:

    Access to Files and Programs When Not Joined to the Drew Network - A quick guide to network file and program access when you're not plugged in to the Drew network

    Endnote Basic aka Endnote Web Bibliographic Software

    WordPress: Drew University WordPress Editing and Style Guide

    Drew Specific Resources

    CloudPC: For seamless access to Drew's Windows-based software from anywhere in the world

    Google at Drew

    Network Drives - Storage space for you, your department, or your classes

    • MyFiles - to access your network drives using a web browser

    Using Your Drew Phone or Phone Line

    Passwords and Logging In

    Printing to a Network Printer

    Proxy Access Set Up - Instructional video for giving another person access to your TreeHouse information

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    Network drives:
    Drew provides storage and collaboration space in drives automatically populated for computers logged in to the campus network.

    Wireless networking:

  • Using wireless at Drew
  • Wireless Guest Access Policy

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