Although you receive voicemail recordings in your email, they continue to live in your voicemail storage until you choose to delete them.

Once you hit 60 messages, you will no longer be able to receive voicemail messages.

These instructions come from the Mitel IP485g User Guide, pages 64 and 66.

As a safeguard against accidental erasures, the system retains deleted messages for a few hours.

At Your Phone

  1. Press the Voicemail button.
  2. At the prompt, enter your voicemail password. Your voicemail inbox is displayed.
  3. Do one of the following:
    1. To delete messages from your Inbox, press the and  navigation keys to scroll through your messages until you locate the message you want to delete.
    2. To delete saved messages, do the following:
      1. Press the More soft key.
      2. Press the Show saved soft key.
      3. Your saved messages are displayed.
      4. Press the and navigation keys to scroll through your saved messages until you locate the message you want to delete.
  4. With the message highlighted, press the Delete soft key. The message is deleted.
  5. For each message that you want to delete, repeat steps 3-4.
  6. When you’re finished deleting messages, press the Exit soft key.

From a Different Phone

Log in to Voicemail

  1. Call 973-408-4933.
  2. Enter your extension.
  3. Enter your password followed by #.

Listen to, Replay, Save or Delete Messages

  1. To listen to new messages, press 1.
  2. As you listen to each message, you can do one of the following:
    1. To replay a message, press 1.
    2. To save a message, press 2.
    3. To delete a message, press 3.

To listen to your deleted messages

  1. Press 7 at the Main Menu prompt.
  2. Press 7.
    1. Voice mail plays all the deleted messages still available to the system. During playback, you can manage deleted messages as if they were newly arrived messages.
  3. To restore a deleted message, press 2.

Reviewed 5/31/23

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