Forgot your Password? 

If you have forgotten your password, you have three options:

  1. If you have already set up Security Questions, go to any log in page and instead of entering your log in information, look at the box entitled About uLogin Accounts and select the link reset your password online. This will walk you through creating a new password.

  2. If you have not set up Security Questions or do not remember your answers, you can call the Technology Helpdesk at 973-408-4357. You will be asked to provide the personal, non-Drew email address you have set up with the University. If the personal email you provide matches the system's information, we will reset your password for you and send the temporary password to that personal email address.

    If your personal email address does not match the system's information, you will have to contact the Registrar (students and alumni) or Human Resources to change your personal email address. 

  3. If you have not set up Security Questions or do not remember your answers, you can visit the Technology Helpdesk with a photo ID. We will reset your password for you and give you a temporary password, which you can change here on one of our computers.

  4. If you have not set up Security Questions or do not remember your answers and you do not have access to the personal, non-Drew email address on file with the University, you can request a virtual appointment to verify your photo ID. Contact the Technology Helpdesk at 973-408-4357.

Having Trouble with Duo Security?


If you are having trouble logging in after enrolling in Duo Security, please stop trying! Take a moment to review your other options (see below).
If you get locked out of your account, you will need to come to the University Technology Helpdesk with a photo ID to have your account unlocked.

Please review the documentation about using alternate login methods: Using Duo Security options to select another login method

If you prefer, there are also videos available so you can see these options in action.

New to Drew?

If you are a new employee, you are required to enroll in Duo Security; if you do not, your account will be locked.

You can read more about uLogin accounts at https://drew.edu/about/technology-resources/university-technology/passwords-and-accounts/.
To activate your uLogin account, visit http://www.drew.edu/activate.


Reviewed 8/14/26