Not everyone wants to use a web browser to access their email. If your preference is to use a separate email client, you will need the following server settings and information to be successful.
Please keep in mind that those signed up for Duo Security will need to retrieve their device password from the self-service portal.
All the necessary instructions, minus our special settings: https://support.google.com/mail/troubleshooter/1668960?hl=en#ts=1665018,1665139
Mail on a Mac
- Open the Mail app
- If you see a prompt to add an account when you open Apple Mail, skip to step 5
- Select the Mail menu at the top, and then Preferences
- Open the Accounts section
- Click the + button in the bottom corner
- Choose Google
- Type your name
- Type your full email address (username@drew.edu)
- Type your password. If you are signed up for Duo Security, you'll have to enter your device password
- Click Continue
- Confirm that your email address is correct and click Create
- In the Accounts window, select the Drew Google account on the left side
- Click on the drop down box for Outgoing Mail Server (SMTP) and choose Edit SMTP Server List...
- Highlight the Gmail (smtp.gmail.com) SMTP server in the top box and click on Advanced in the lower half of the window
- Change the username from <your username> to <your username>@drew.edu, e.g. rspivak to rspivak@drew.edu
- This may clear the password box, if it does, re-enter your Drew password or your Drew device password (from http://www.drew.edu/scripts/ut/2factor) if you are enrolled in Duo Security
- Click on OK to save the changes.
- Close the Accounts window
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