Microsoft's Windows 10 Help Center
Experiencing unexpected behavior on your Windows 10 computer? Try the built-in troubleshooter! Go to Settings > Update & Security > Troubleshoot. There are a number of troubleshooters that will look for fixes to common problems on things like internet connections, audio, and printers.
Please click on the topic(s) that interest(s) you to learn more.
Windows will run a series of steps preparing the computer for you, so it will take a few minutes to log you in the first time on a new computer.
There is now a Cortana search box next to the Start menu.
The Windows 10 Start menu now includes a mix of the classic Windows 7 menu and the active tiles introduced in Windows 8. Below is a picture of the Drew Start menu. You will find an alphabetical list of programs to the left, and tiles for the browsers and Office suite programs most commonly used on campus, as well as to This PC ("Computer" in Windows 7) and File Explorer (another way to access your files, especially ones you've used recently).
To shut down, restart or put your Windows 10 computer to sleep:
To sign your account out of the computer so that someone else can log in (such as in the classroom):
Microsoft will be ending extended support for Windows 7, SP1 on January 14, 2020. See the Windows lifecycle fact sheet for more information.
Please see the Upgrading to Windows 10 - What You Need to Know page for more information about working with University Technology if you are still running Windows 7 on a Drew-issued computer.