Every so often, the browser you are using might need a quick clean. Clearing the cache and cookies takes care of this, helping the browser to run more smoothly.

As browsers are updated, the way you navigate to these options might change. We will do our best to keep these instructions updated but can recommend searching the settings in your browser (most have a search option now, which is very helpful!) for "cookie" to find the clear option. 

Search for "Cookies"

 Search your browser settings for "cookie" in case the setting recently moved. 


GOOGLE CHROME

    1. Click the Tools menu (three dotted lines in the upper-right corner).
    2. Select Delete browsing data... from the pop-up menu. 
      1. Set the Time Range to All Time. 
      2. Check Cookies and other site data and Cached images and files.
      3. Select Clear Data.
    3. If on a Windows computer, close and re-open Chrome to save your changes. If on an Apple computer, go to the Chrome menu on the top menu bar and select Quit for the changes to take effect.

MOZILLA FIREFOX

    1. Click on the Tools bar.
    2. Click on Options (On Mac, it's labeled Preferences).
    3. On the menu to the left, select Privacy & Security.
    4. Under the Cookies and Site Data option, click the "Clear Data..." button.
    5. Select only the two options and hit clear now.
    6. If on a Windows computer, close and re-open Firefox to save your changes. If on an Apple computer, go to the Firefox menu on the top menu bar and select Quit for the changes to take effect.

SAFARI FOR MacOS

    1. Click on Safari on the top menu bar.
    2. Click Preferences.
    3. Click the Privacy tab.
    4. Click Manage Website Data…
    5. Click Remove All.
    6. Click Remove Now.
    7. Go to the Safari menu on the top menu bar.
    8. Select Quit to close Safari and save your changes.

MICROSOFT EDGE

    1. Click the Tools menu (three dotted lines in the upper-right corner), and open the Settings menu.
    2. Click Privacy, search, and services on the left-side menu.
    3. Under the section Clear browsing data, Click Choose what to clear.
    4. Select Cookies and other site data and Cached images and files.
    5. Click Clear Now.
    6. Close Microsoft Edge completely for your changes to take effect.