Every so often, the browser you are using might need a quick clean. Clearing the cache and cookies takes care of this, helping the browser to run more smoothly.

As browsers are updated, the way you navigate to these options might change. We will do our best to keep these instructions updated but can recommend searching the settings in your browser (most have a search option now, which is very helpful!) for "cookie" to find the clear option. 

Search for "Cookies"

 Search your browser settings for "cookie" in case the setting recently moved. 


Google Chrome (Windows & macOS)

  1. Click the three dots (⋮) in the upper-right corner.

  2. Go to Settings > Privacy and Security > Clear browsing data.

  3. Set Time range to All time.

  4. Check:

    • Cookies and other site data

    • Cached images and files

  5. Click Clear data.

  6. To ensure changes take effect:

    • On Windows, close and reopen Chrome.

    • On Mac, click Chrome in the top menu and select Quit.

Mozilla Firefox (Windows & macOS)

  1. Click the menu button (≡) in the upper-right corner.

  2. Select Settings.

  3. Click Privacy & Security on the left menu.

  4. Scroll to Cookies and Site Data and click Clear Data…

  5. Check:

    • Cookies and Site Data

    • Cached Web Content

  6. Click Clear.

  7. Restart Firefox to apply changes:

    • On Windows, close and reopen.

    • On Mac, click Firefox > Quit Firefox

Safari (macOS only)

  1. Click Safari in the top menu bar and select Settings (or Preferences, depending on macOS version).

  2. Go to the Privacy tab.

  3. Click Manage Website Data…

  4. Click Remove All, then confirm with Remove Now.

  5. Close Safari by selecting Safari > Quit Safari.

Microsoft Edge (Windows & macOS)

  1. Click the three dots (⋯) in the upper-right corner and choose Settings.

  2. Click Privacy, search, and services from the left menu.

  3. Under Clear browsing data, click Choose what to clear.

  4. Set Time range to All time.

  5. Check:

    • Cookies and other site data

    • Cached images and files

  6. Click Clear now.

  7. Restart Edge to finalize the changes:

    • On Windows, close and reopen.

    • On Mac, select Microsoft Edge > Quit Microsoft Edge.