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titleClick here for additional information for faculty trying to download downloading Zoom videos.

If you've already successfully completed one of these sections, skip to the next one.

A. Download video from Zoom cloud

  1. Visit drew.zoom.us
  2. Sign in (you'll have to approve Duo login)
  3. Click on the Recordings link in the left menu to view Zoom recordings that were saved to the Zoom cloud
  4. Click on the link to the meeting (lecture) you want to download
  5. Highlight the "Shared screen with speaker view" file and click the download icon that appears - the arrow pointing down to a line. This usually saves to the downloads folder on your computer.
  6. Repeat for any other videos you need to download

Note: If you have students whose first language is not English, they may find the "Audio transcript" file helpful - but make sure they know that those files are not completely accurate and can sometimes confuse the reader instead of helping.

B. Find the Saved File(s)

  1. Open your Downloads folder by clicking the Start menu in the bottom left corner of your computer screen and typing in "Downloads" - it may not be the only option, so make sure you choose the one that says "file folder" in tiny print (if you are on a Mac, you should be able to view your recent files in Finder)
  2. If you see the video files, yay! Go to section C.
  3. If you do not see the video files, we will need to do a Zoom or Bomgar session to find out where they're saving. Let us know when you're free.


C. Upload the video file(s) to Moodle

  1. Watch this video from Instructional Technology which shows how to do this: https://youtu.be/Gobp0ku_EzA
  2. If you have any questions, let us know when you're free so we can schedule an appointment.

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Like many services, Zoom has a status page that will tell you if the service is experiencing disruptions. You can always check https://status.zoom.us/ to see if there is a widespread interruption.


Reviewed 59/3120/23