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University Technology provides access and training in using Drew Zoom web conferencing. All of these services are covered by the 1-ITS classroom hotline and MRC Event Hotline for academic classes and other events respectively. Charges may apply, please see the MRC fee schedule for further information.

What is Zoom?
Zoom is a web conferencing tool that unifies cloud video conferencing, online meetings, and collaboration into a single intuitive platform. Zoom's extensive feature set, broad compatibility with desktop and mobile devices, and multi-layered security allow Drew University to have rich web conferencing experiences with both campus affiliated and unaffiliated users.

To request a host account:
Call the University Technology Service Center at 973-408-4357 or create a ticket at Open a Support Ticket
The MRC will create a host account for you and send you a link for documentation and provide user support. 

Getting started with Zoom:
https://support.zoom.us/hc/en-us/articles/201362033-Getting-Started-on-PC-and-Mac

How to test Audio:
https://support.zoom.us/hc/en-us/articles/201362283-How-Do-I-Join-or-Test-My-Computer-Audio-

What if your video camera isn't working:
https://support.zoom.us/hc/en-us/articles/202952568-My-Video-Camera-Isn-t-Working 

How do I share my screen:
https://support.zoom.us/hc/en-us/articles/201362153-How-Do-I-Share-My-Screen- 

How to schedule a Zoom meeting:

How to invite others to join:
https://support.zoom.us/hc/en-us/articles/201362183-How-Do-I-Invite-Others-To-Join- 

How to join a meeting:

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