Instructional Technology provides access and training in using Drew Zoom web conferencing. All of these services are covered by the classroom hotline and MRC Event Hotline for academic classes and other events respectively.
A limited number of Zoom licenses are available for high priority users. Instructional Technology will prioritize who receives these resources based on need and priority. In order to be considered, please fill out this form to request a Zoom license.
If you are participating in a Zoom meeting:
First, follow steps 1-6 above to make sure you are logged in to the desktop client. If clicking the URL of an existing meeting does not then launch the desktop client:
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Operating System | Download Link |
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Windows | Zoom Installer Windows |
Mac | Zoom Installer Mac |
Mac computers with Apple silicon | Zoom Installer Mac Silicon Chip |
***For Additional Information regarding Zoom for Students please see linked document (Last Updated 3/10/20)
Instructional Technology has also put together a Zoom FAQ Google Doc with some of the most commonly asked questions and answers.
Please be cognizant of storage space: If you've saved a Zoom recording to the cloud but no longer need it, delete it. Also consider saving recordings to a Drew network drive or Google Drive. Learn more about deleting or downloading Zoom recordings here.
If you are interested in using a custom Drew Zoom background, check here (the tutorial on using them is here).
Zoom is always putting out updates to address various security concerns and enhance usability. Please be sure to install the most recent update when prompted! |
As of August 18, 2021, all Zoom cloud recordings will be available in your Kaltura MediaSpace account and in your My Media and Media Gallery section of Moodle.
Under the federal Family Education Rights and Privacy Act (FERPA), this situation must be treated as if the recordings were being shown to a third-party audience which requires FERPA compliance through use of consents from identifiable students or by editing out those students from the video. If the faculty member recorded just themselves sharing a presentation and lecturing, that can be reused. But if there is anything that identifies a student by video, picture or name that would not be reusable according to FERPA.
Using Screencastify, you can edit Zoom Cloud Recordings to remove student images and names from the recordings.
How to use Blur tool in Screencastify If you have Zoom recordings from previous semesters this video will show you how to add the Blur effect so you can remove the images and names of students from the recording.
All instructors are encouraged to use the Kaltura/Zoom integration in Moodle. The integration will automatically transfer your Zoom recordings to Moodle so they can be made available to students and not subject to the 180 day retention limit. Watch this video on how to publish Zoom recordings in Moode. Old recordings that need to be retained for over 180 days should be downloaded from Zoom and uploaded to other systems. Here’s what we recommend:
Recordings used for teaching that does not contain student names or information should be moved to the Kaltura video system and made available to students through Moodle
Recordings that need to be shared with specific collaborators can be uploaded to Google Drive
In a web browser, navigate to drew.zoom.us, and select the Sign in button to login using your Drew username and password.
In the navigation menu, click Recordings then Cloud Recordings
Find the recording you want to view (adjust the date range and use search, if necessary) and click the topic name.
Note: If your meeting has not finished converting, the recording will show in the list with a Processing Recording label; try again later.
4. Click on ⤓ Download (x files) button to download all the recordings' files OR hold your mouse over one of the files below (e.g., Shared screen with speaker view, Audio only) and click the ⤓ download button to download just the file. Please note that recordings over 1GB in size are going to quickly take up space on your hard drive. We recommend being very selective about the recordings you are deciding to keep.
Note: If you see several groups of recordings (Recording 1, Recording 2) during the Zoom Meeting, the recording was started then stopped then started again.
To recover recordings that have been moved into your trash bin, follow the instructions below.
Deleted recordings are held in your Drew Zoom trash bin for 30 days. During this period you can recover recordings from the Trash and download them.
After 30 days in Trash, recordings will be permanently deleted.
Recently Zoom has upgraded some features and we wanted to reach out and let you know what those are.
First off, to access any of these features you must upgrade to the newest version of Zoom which is (as of 10/1/20) version 5.3.1.
The quickest way to do that is to go to https://zoom.us/download and click download.
New features-
Videos saved to the Zoom Cloud Storage
Drew has a finite amount of Zoom cloud storage space. Please consider the following:
* Consider deleting (examples): recordings of regular meetings from completed Spring classes; recordings of routine departmental meetings with completed minutes
* Consider downloading and storing locally or on Drive: recordings or transcripts needed for ongoing work. Examples: audio and chat transcripts from a routine meeting; Recordings of meetings or events that may have historic archival value, such as commencement events, guest lectures, or major campus announcements. (Note that many events are already available on the Drew YouTube channel: https://www.youtube.com/drewuniversity)
* Consider keeping on Zoom: recordings in active use that are linked from other websites. Examples: faculty development sessions linked from shared faculty Moodle pages
If you've already successfully completed one of these sections, skip to the next one.
Note: If you have students whose first language is not English, they may find the "Audio transcript" file helpful - but make sure they know that those files are not completely accurate and can sometimes confuse the reader instead of helping.
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How to join a meeting: https://support.zoom.us/hc/en-us/articles/201362193-Joining-a-Meeting or https://www.youtube.com/embed/vFhAEoCF7jg?rel=0&autoplay=1&cc_load_policy=1
Like many services, Zoom has a status page that will tell you if the service is experiencing disruptions. You can always check https://status.zoom.us/ to see if there is a widespread interruption.
Reviewed 9/20/23