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Finally, some assistance is available in person at the Helpdesk, which is located in the Academic Commons on the main floor of the Library.

Please check check https://drew.edu/ut for /about/technology-resources/university-technology/ for information about the current hours of availability for phone and in-person support. 

Where can I print or find a computer on campus?

Printing is available in the Library. Please see Printing with ePRINTit for more information.

Where can I find information for Apple computers?

If you have questions about using the Mac Operating System, you can learn more here on U-KNOW. If you have any more questions about Apple, you may visit their page http://www.apple.com/support/ for more information.

How do I change my password?

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There are many options on where to save your files. One of course is your local computer/device, but this storage location is unreliable and should be only one of the places where you save files - especially important ones. Instructions for using other storage options can be found at the Storage Options and Backing Up Your Data page here in Tech Help. 

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Accounts for student-run organizations are handled through Google Groups. This is coordinated managed by Student Engagement in coordination with UT. 

How do I access my Drew email?

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If you are already logged in to a personal Google account, you will need to sign out of that account before logging in to your Drew email account, or use a different browser/incognito window/profile.

Where do I register for classes?

Registration for classes is on TreeHouse. Any questions or concerns you have about registration should be directed to the Registrar's Office, https://drew.edu/registrars-office/academic/office-of-the-registrar/.

Do all students get Microsoft Office for free?

Yes. The Microsoft Campus Agreement explains that students are entitled to use of the software while they are students. Information about installing the software can be found at Installing Microsoft Office - Student (login protected).

How should I back-up my data?

It is very important to keep your files backed up. There are many ways to do this. Learn about them here: Storage Options and Backing Up Your Data.


Reviewed June 14Feb 29, 20232024