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You can change your password at any time by going to https://password.drew.edu/. Once you have changed your password at this site once, you should set up Security Questions so that in the future, if you forget your password, you can supply the answers to those questions and have it changed yourself. If you are having difficulty in changing your password or any of these steps, you may contact the Service Center or come down to the Helpdesk. You will find more extensive instructions here.
8. Why can’t I connect to the wireless?
There are a few reasons why your internet could not be connecting. Learn about them here.
9. How do I connect my phone to my email?
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There are many options on where to save your files. One of course is your local computer/device. Other storage options can be found here.
11. Where can I get help formatting my dissertation or thesis?
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It is very important to keep your files backed up. There are many ways to do this. Learn about them here.
18. I believe that my computer has a virus. What do I do?
If your computer has a virus, you can run the Drew-issued software F-Secure Antivirus or another software of your choosing. If you are having difficulty in removing a virus you can bring the computer down to the Helpdesk and attendants will help you. You can learn more information about viruses here. It is important to note that both Macs and PCs are vulnerable to viruses and that the commonly believed myth that Macs don't get viruses is false.
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