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If the suggested steps above do not resolve your problem, please reach out using any of our support resources (help.drew.edu, helpdesk@drew.edu, 973-408-4357, 973-408-3001, ITC Chat, Virtual Helpdesk on Zoom) to request help. Please be prepared with the course number, including name and section, and the assignment details if relevant. |
Moodle 2 To Be Decommissioned
The following announcement was sent to Faculty on 10/15/2020. It does not affect students.
Moodle 2 courses are on a locally hosted server that will be decommissioned in early 2021. To prepare for the server going offline, we are shutting down Moodle 2.0 on December 31, 2020. Therefore, we need all faculty to check to see which Moodle courses they may have in Moodle 2 needing to be moved to our current version, Moodle 3 by December 31, 2020.
In Summer of 2017 Drew moved from Moodle 2 to 3. At that time we restored the upcoming courses for Fall 2017 to Moodle 3. Every semester we’ve been moving classes manually from Moodle 2 to Moodle 3 as requested by faculty. In August 2020 we moved all of our Moodle 3 classes to a cloud hosted provider.
Please remember we’re looking at courses that faculty have not taught since Spring 2017. In most cases, if the course has been taught since then and the instructor used Moodle, the course has already been brought over to Moodle 3 in our new cloud hosted environment.
If you think you may need us to retrieve a course, please go to Moodle 2 to find the course you’re looking for and place a course restore ticket for us to restore the course for you. If you have further questions please place a helpdesk ticket and someone from our staff will get back to you.
Thank you,
Instructional Technology