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Welcome to Drew's Technology Help and Information space on U-KNOW. Use this space to locate information on technology services offered at Drew.

For more information, including service hours and contact information, please visit the Drew Instructional Technology or University Technology websites.

You can also call the UT Service Center during business hours with any questions or to open a service ticket at 973-408-4357 (HELP).

Outside business hours (and inside - we won't judge!), you can email helpdesk@drew.edu or fill out a support request at help.drew.edu.


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titleCommon Student Questions

Passwords and Logging In

Printing with ePRINTit

Connecting Your Mobile Devices to Google Apps

Microsoft Office Installation Instructions (you must be logged in to see these pages)

Introduction to Moodle for StudentsMoodle Resources at Drew

Thesis and Dissertation Formatting 

Using CloudPC: For seamless access to Drew's Windows-based software from anywhere in the world

Network Drives - Storage space for you, your department, or your classes

  • MyFiles - to access your network drives using a web browser

TreeHouse Proxy Access Set Upfor Sharing Student Grades, Bills and Financial Aid Details - Instructional video for giving another person access to your TreeHouse information

Learning Remotely


Panel
titleCommon Faculty Questions

Moodle Resources at Drew

Zoom

CloudPC: For seamless access to Drew's Windows-based software from anywhere in the world

Network Drives - Storage space for you, your department, or your classes, hosted locally

  • MyFiles - to access your network drives using a web browser
 

Teaching Remotely



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titleCommon Employee Questions

Passwords and Logging In

Enrolling in Duo Security and Two-Factor Authentication

Connecting Your Mobile Devices to Google Apps

Working From Home: Technology FAQ

Working Remotely

Microsoft Office Installation Instructions (you must be logged in to see these pages)

What browser do I need to run my application?

CloudPC: For seamless access to Drew's Windows-based software from anywhere in the worldUniversity Technology New Hire Onboarding Program

Network Drives - Storage space for you, your department, or your classes

  • MyFiles - to access your network drives using a web browser

Using Your Drew Phone or Phone Line

Printing to a Network Printer