Search Technology Help
Welcome to Drew's Technology Help and Information space on U-KNOW. Use this space to locate information on technology services offered at Drew.
For more information, including service hours and contact information, please visit the Drew Instructional Technology or University Technology websites.
You can also call the UT Service Center during business hours with any questions or to open a service ticket at 973-408-4357 (HELP).
Outside business hours (and inside - we won't judge!), you can email helpdesk@drew.edu or fill out a support request at help.drew.edu.
Connecting Your Mobile Devices to Google Apps
Microsoft Office Installation Instructions (you must be logged in to see these pages)
- Students - available for free to current Drew students
- Microsoft Office How-Tos
Introduction to Moodle for Students
Thesis and Dissertation Formatting
CloudPC: For seamless access to Drew's Windows-based software from anywhere in the world
Network Drives - Storage space for you, your department, or your classes
- MyFiles - to access your network drives using a web browser
Proxy Access Set Up - Instructional video for giving another person access to your TreeHouse information
CloudPC: For seamless access to Drew's Windows-based software from anywhere in the world
Network Drives - Storage space for you, your department, or your classes, hosted locally
- MyFiles - to access your network drives using a web browser
Duo Security and Two-Factor Authentication
- Self-Service and Enrollment Site: drew.edu/duo (to enroll, find your device password, or manage devices)
- New Phone Instructions
Connecting Your Mobile Devices to Google Apps
Microsoft Office Installation Instructions (you must be logged in to see these pages)
- Faculty/Staff - Pre-Installed on your Drew-issued computer
- Faculty/Staff - Home Use Program
- Microsoft Office How-Tos
What browser do I need to run my application?
CloudPC: For seamless access to Drew's Windows-based software from anywhere in the world
University Technology New Hire Onboarding Program
Network Drives - Storage space for you, your department, or your classes
- MyFiles - to access your network drives using a web browser
- Avoiding Spam and Phishing Emails
- Best Practices For Keeping Your Computer Healthy
- Best Practices for Remote Access
- Best Practices for Online Security
- Guidelines for Posters
- Locking Your Computer
- National Cyber Security Awareness Month
- Passwords - Best Practices
- Social Media - What the World Knows About You
- Storage Options and Backing Up Your Data
- Virus Troubleshooting
- Avoiding Spam Phone Calls or "Vishing"
- Clearing Browser Cache and Cookies
