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Faculty and staff users who are required to receive email on a mobile device for work purposes should follow the procedures in the stipend request form. All faculty and staff also have the option of using their personal devices to send and receive Drew email.

 

Instructions for specific devices are below. You can click on the images to see them larger.

Before you begin

The Terms of Service for using Google Apps is only available on the web, so before you set the account up on a mobile device, you will need to access your Drew Google account on the web. You only need to do this once, so if you've already logged in to your Google Apps account, you do not need to repeat this step.

1. Sign into your Drew Google account on the web. The easiest way is to simply go to http://mail.drew.edu.

2. Be sure to accept the Google Terms of Service and complete the "CAPTCHA."   

3. Proceed to the instructions for your device. 

 

Enable IMAP

Currently, users must explicitly enable IMAP before they are able to connect Mac Mail, Thunderbird, or another mail client to their account, or to set up their mobile device using the default Gmail settings. This must also be done from the web. Please visit https://support.google.com/mail/troubleshooter/1668960?hl=en#ts=1665018 to see how to enable IMAP.


iOS (iPhone, iPad)

 Click here to expand for instructions...
Adding your Drew account as a Google account

Some people may notice that they won't have access to Drew's global contact list in older versions of iOS using this method (this means you will see auto-fill work for people you have emailed in the past, but possibly not for Drewids you've never emailed before).

The images below are for reference only; your phone will most likely look different.


  1. Go To the "Settings" app on your phone or iPad.
  2. Select "Mail, Contacts, Calendars" or "Accounts & Passwords" (this option seems to change with each update to iOS).
    or
  3. Select "Add Account".
  4. Select "Google".
  5. Enter your Drew email address. Click Next.
  6. Enter your Drew username and password. Choose Login. If you are using Duo Security, approve the login the way you normally would on a computer browser.
  7. If you wish to turn a specific feature off, touch the button to the right of that feature. When satisfied, choose Save in the top right.
  8. You should now see a Gmail account in the Accounts list.
Adding your Drew account as an Exchange account
  1. Go to the "Settings" app on your phone or iPad.
  2. Select "Mail, Contacts, Calendars" or "Accounts & Passwords".
    or
  3. Select "Add Account".
  4. Select "Exchange".
  5. Enter your Drew email address and uLogin password or if you have enrolled in the Duo Two-Factor Authentication service, your device password (device password can be found at drew.edu/duo) in the fields on the screen. In iOS 11, enter only your Drew email address. 
    1. Use an informative name for Description such as "Drew Email".
    2. Click Next.
    3. If prompted to send data to Microsoft or configure manually, choose "Configure Manually", then provide your password (or device password) and click Next again.
  6. Enter the following information into the open fields.

    Emailusername@drew.edu (should be filled in from prior screen)
    Serverm.google.com
    Usernameusername@drew.edu
    Password= Your Drew uLogin Password, or if you have enrolled in the Duo Two-Factor Authentication service, your device password (should be filled in from prior screen).

    When you are finished entering all the information please click on Next.



  7. Choose what to sync. For example, here we turned off "Reminders" sync. Click Save.

Note: The password for your account will not actually be checked until you select "Save" above.  Thus if the password was not entered correctly you may be prompted to reenter it.

Android

(most Samsung, HTC, LG, Motorola smartphones, Android tablets)

 Click here to expand for instructions...

Android phones have native support for Google Services built in.  To configure your Android device, first follow Google's instructions for the Device Policy. Then you can sign in to your Drew Google account following these instructions.

You can have multiple Google accounts on your phone and it will show contacts and calendars for all of them (calendars from different accounts have different colors by default).  Most other Google apps on the device allow you to switch which account is active or switch between accounts interactively.

Different Android phones from different vendors will look different.

Read the procedure for an Android phone (v 5.0 and later) by clicking on the expand link below:

 Click here to expand...
  1. Go to the "Settings" app on your phone.
  2. Go to "Accounts" and find the option to "Add account":
  3. Select the "Google" option.
  4. You may be prompted to verify that you are allowed to add an account on your phone; do so (this depends on your security settings).
  5. Enter your Drew email address.
  6. Choose Next.
  7. Choose Accept (if you do - if you don't, you can't add your account).
  8. Log in to the uLogin page with your Drew username and password, approving a Duo request if relevant.

Note: You may be prompted to install the Android Device Policy, if you have not already done so.

Note: You may be prompted to set up a "work profile". You can learn more at https://support.google.com/work/android/answer/6191949?hl=en.


Android Device Policy

 Click here to expand...

Faculty/staff users:  Under our policy on the responsible handling of University data, Android users who connect their Drew account to their device are required to install and configure the Android Device Policy app for their device.  This will allow Drew to lock or wipe the device in the event that it is lost or stolen, and will allow Drew to protect sensitive University data that might be available in Gmail, Drive, or stored on the device.

You will be prompted to install the app when adding your Drew email to your phone.

In the event your device is lost or stolen, you can go to https://www.google.com/apps/mydevices/ to locate the device on a map, activate an alarm, remotely lock the device, or remotely wipe it. University Technology can also wipe the device remotely if desired.

8 Comments

  1. For iPhone users, if the trash icon is not appearing on the bottom panel when an individual email is open, hold down the icon that looks like a closed box with a lid (should be the one in the middle right above the home button). Holding down the icon should offer two options of archiving or deleting the email. Just hitting the icon will NOT delete the message but archive it and could be found doing an inbox search or finding the All Mail tab on a computer. 

  2. Thank you for your instruction! However, connecting to the Apple Mail on the Macbook doesn't go through. All steps work up to the point with connecting to the server. It states, "m.google.com" is not responding & it doesn't accept the server. Any suggestions? Is there a way to bypass this? Thank-you in advance

  3. never mind, I was able to set it up with the google selection:

     

    1. Open the Mail app on your computer.
    2. Select the Mail menu at the top, and then Preferences.
    3. Open the Accounts section.
    4. Click the + button in the bottom corner.
    5. Choose Google.
    6. Type your name.
    7. Type your full email address (e.g. username@gmail.com, or username@your_domain.com for Google Apps users).
    8. Type your password. If you use 2-step verification with your account, you'll have to enter an app password.
    9. Click Set up.
    10. Make sure Mail is selected and click Done.
    1. Haenley, I'm sorry the settings weren't working for you last night, but I'm glad you were able to set it up. If you continue to have trouble, please call the Service Center (973-408-4357) or log a ticket at help.drew.edu

      1. Thank you. I'm able to receive email through the apple mail on my Mac, but I am not able to send messages. I will call the center 

        1. It appears that the wizard that creates the account doesn't quite copy the username correctly for sending mail.  It only copies the username and not the full email address for sending email even though the full address is specified during setup.

          To fix the send mail issue in Mac Mail:

          1. While in Mac Mail, click on Mail and then Preferences.
          2. When the Preferences window appears, click on Accounts.
          3. Make sure the Drew Google account is highlighted on the left hand side of the window and click on the drop down box for Outgoing Mail Server (SMTP) and choose Edit SMTP Server List.
          4. Highlight the Gmail (smtp.gmail.com) SMTP server in the top box and then change the username from <your username> to <your username>@drew.edu, e.g. rspivak to rspivak@drew.edu.
          5. This may clear the password box, if it does, re-enter your Drew password or your Drew device password (from http://www.drew.edu/scripts/ut/2factor) if you are enrolled in the 2 factor duo verification.
          6. Click on OK to save the changes.
          1. THANK-YOU!! This worked 

            I Highly Appreciate it! (big grin)

  4. If you wish to sync additional Google calendars on an iPhone, go to https://www.google.com/calendar/syncselect from your device's mobile browser. You will need to be logged in to your Drew account. On the calendar Sync Settings page, you will be able to choose which of your calendars and which shared calendars to sync. Be sure to save your changes!


    Most Android calendar apps give you sync options from within the settings in the calendar app.