Please enjoy the new and improved CloudPC user experience! The new interface works through Inuvika instead of Citrix. There are some differences between the two, but the basics are the same. You can learn more by trying out the new experience explained here.

Inuvika Web (HTML5) Client

Please visit https://cpc.drew.edu/.

You do not need to install any software to run applications within your browser. 

You can find step-by-step directions for using the web-based (or HTML5) client either in the frames below, or by clicking this link for the PDF for Mac or this link for the PDF for Windows.

Mac

Windows

Inuvika OVD Desktop Client

Those who would rather launch applications from their desktop, or work with files on both the network drives and their local computer, can install the software appropriate to their operating system from this Inuvika 3.4 Downloads Google Drive folder. 

  • We recommend choosing the .exe instead of the .msi for our Windows users.
  • We will flesh out these installation instructions if we receive many questions about them, but here are the basics:
    • Read and then accept the license agreement
    • Stick to the defaults (make sure you have enough space; you should)
    • Restart when prompted
    • Allow all requests for access

You can find step-by-step directions for using the Inuvika OVD Enterprise Desktop Client either in the frame below, or by clicking this link for the PDF for Mac or this link for the PDF for Windows.

Mac

Windows

Starting at the End: Close Apps When You're Done!

One of the biggest problems we saw with Citrix, and one we have still seen with Inuvika, is when people can't launch applications anymore or an app they have running freezes. Often, this is due to a "hung session", which someone in IT has to clear.

To avoid this problem, please be sure to close all of the windows you have open for every application you use in CloudPC. For an app like SPSS, this includes that welcome window that first opens, as well as any and all data sets you open during use. As stated above, be sure to "logout" of Inuvika (web or desktop) before stepping away from your computer. 

Closing your browser (or browser tab) or shutting your computer lid is not sufficient to properly disconnect your virtual session.

Tips and Tricks

As we learn or hear tips and tricks, we will share them here. Please reach out to helpdesk@drew.edu if you discover anything you think we should share here.

  • It might not be a terrible idea for a frequent user of the web client to use a different browser on Windows or MacOS than the browser they're using for other work. It's far easier to accidentally reload the page (or exit the tab) if you don't have a browser running that's largely dedicated to the OVD web client. For example, if you're using Chrome on MacOS or Windows for Drew work, Google Docs, etc., you could opt to use Firefox (either OS), Edge (Windows) or Safari (MacOS) for CloudPC.

  • I found a newer version of the desktop client! Shouldn't I use it? It's at https://www.inuvika.com/support/#download.
    In this situation, we suggest not switching yet. Our team identified two bugs (macOS 27 crashing issues and network drive connections) that the Inuvika team is actively working to correct. Please use the 3.4 version found at https://archive.inuvika.com/ovd/3.4/ until we advise otherwise.

  • If asked to allow clipboard access, approve and make your life easier. 

  • Windows Explorer may open automatically. Just minimize it.

  • Anyone using SQL developer really should export their connections to their F:\My Documents folder so they can import it into the new environment. That's the only supported method of migrating them. 

  • When you launch Argos Reporting - Prod, a Firefox browser window will open and warn you that there is a "Potential Security Risk Ahead".  

    Click Advanced and choose to proceed anyway.

    You can also Allow both of the next two pop ups, and then log in to Argos. 

    When you are finished, use File > Exit to close Argos and then close the Firefox browser window.

Printing From Inuvika

We recommend using the desktop client to print. 

When you try to print a file, you will see a list of the random printers you are used to. The ones connected to your local machine will have "(redirected)" in their name. 

You can see an example printing to a local printer from within PDF-XChange Editor in Inuvika below.

Citrix: No Longer Works for Drew's CloudPC Environment

There is no need for you to use Citrix any longer. It stoped working on October 27, 2026. Please scroll up and try out Inuvika!


Reviewed 10/29/26