Change Requests are both Ideas (enhancement requests) and Defects. These instructions are written for the defect use of change request.
Step-by-step guide
- Log into the Ellucian Customer Center at https://ellucian.okta.com/ or https://www.ellucian.com/customer-center
- Click Support along the top menu
Image Added - Under Release Information, choose Defects.
- To narrow your search, click on the funnel icon beneath the "Product Defects" header and use the filter options.
Image Added - Select a chart element to drill down into a report or summary for that particular defect.
- Follow the change request name link for even more detail on that request.
- You can choose to "Subscribe" to stay updated on the defect.
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Image Added- Your Customer Center home page displays the items you follow beneath your and your institution's cases.
Related articles
| Content by Label |
|---|
| showLabels | false |
|---|
| max | 5 |
|---|
| spaces | BAN |
|---|
| showSpace | false |
|---|
| sort | modified |
|---|
| reverse | true |
|---|
| type | page |
|---|
| cql | label = "kb-how-to-article" and type = "page" and space = "BAN" |
|---|
| labels | kb-how-to-article |
|---|
|
...
