Change Requests are both Ideas (enhancement requests) and Defects.  These instructions are written for the defect use of change request.

Step-by-step guide

  1. Log into the Ellucian Customer Center at https://ellucian.okta.com/ or https://www.ellucian.com/customer-center
  2. Click Support along the top menu
  3. Under Release Information, choose Defects.
  4. To narrow your search, click on the funnel icon beneath the "Product Defects" header and use the filter options.
  5. Select a chart element to drill down into a report or summary for that particular defect.
  6. Follow the change request name link for even more detail on that request.
    1. You can choose to "Subscribe" to stay updated on the defect. 
    2. Your Customer Center home page displays the items you follow beneath your and your institution's cases.