We recommend Google Chat (previously Google Hangouts Chat), a Google service available in your Drew Google account. (Hangouts , for conversations with your coworkers.
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Chat will only work with a Google Workspace (G Suite) account. Make sure you are only logged in to your Drew account in the browser you are using. |
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Google's Hangouts Chat Help hub
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How to Access
- Web: chat.google.com
- Android: Install the app from the Google Play Store.
- iPhone: Install the app from the Apple Store.
Send a Direct Message
Google instructions: Send a direct message
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The next time you want to message someone you've spoken to recently, you will find them listed as a recent contact in the menu to the left (on the web), or in the People section of the app.
Chat Rooms
Google instructions: Create a room
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- At chat.google.com:
- Click in the "Find people, rooms, bots" box and start typing a name or email address.
- Choose "Create room" from the drop down menu (highlighted in blue below).
- Name your room and click Create.
- Click Add people & bots
- Enter names or email addresses and choose from the list of suggestions for those you wish to invite to the room.
- Click in the "Find people, rooms, bots" box and start typing a name or email address.
- From the app (iPhone or Android):
- At the bottom, tap Rooms .
- Tap Add .
- Tap Create room.
- Enter a name and then tap Done .
- Tap Add people & bots.
- Enter names of people, email addresses, and bots, or select from the suggestions. Suggestions include everyone in your organization, even if they don't have Hangouts Chat. Repeat for each invitee.
- Tap Done .
- Enter names or email addresses and choose from the list of suggestions for those you wish to invite to the room.
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Once the room is created, you can send messages and share files/images just as you do in a direct message.
Message Options
- Format a message
- Add a file to a message
- Edit or delete a message
- Search messages
- Mark a message read or unread
Notifications
Chat notifications can be a bit tricky. To see what works best for your use of Chat, be it on a computer, on a mobile device, or a mix, review your notification options here and some troubleshooting tips here.
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