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Ellucian provides a PDF of Frequently Asked Questions.
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Browser Compatibility Statement
Ellucian provides the following Customer Center Browser Compatibility PDF, identifying these browsers as ones in which you can access the Customer Center:
- Chrome
- Firefox
- Microsoft Edge (Version 41.1 or later)
- Safari
Internet Explorer is NOT supported.
Step-by-step guide
- If you do not already have access to the Ellucian Hub:
- Go to https://www.ellucian.okta.com/ <enter>customer-center
- Click the On the bottom right there is a prompt to 'Sign Up for a Hub account' button
- follow Follow the instructions and submit
- You will receive an email in a couple of days
- If you already have access to the Ellucian Hub:
- Go the same link, to https://www.ellucian.okta.com/
- enter your user name and password
- customer-center
- Click the 'Sign In' button
- Enter your username and password
- Click Sign In
If you have trouble being directed properly, try clearing your browser cache and cookies or using a different browser. If that doesn't work, follow the "Contact Us" link to report the problem to Ellucian.
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