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A free Zoom account allows you to host group meetings up to 40 minutes in duration.
Many Drew employees have Pro user accounts that would enable them to host longer meetings, and to record if needed.
If you would like to request a meeting or two, please email helpdesk@drew.edu with the following:
Name of meeting(s)
Date and time of meeting(s)
Is a webcam needed?
If you would like to request a Zoom Pro account, please email helpdesk@drew.edu with a brief explanation.
This service is available through your Drew Google account.
System requirements are listed at the link above.
Duo or Password troubles
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when working from home
If Drew University is open but you are unable to come in and are unable to log in, you can call the Service Center (973-408-4357) for assistance. You will have to have access to a personal email account that is on file with Drew.
If Drew University is closed and everyone is working from home (such as during the power shutdown planned for May 2020)
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During the power shutdown, your only option will be to email helpdesk@drew.edu from an email account that is currently on file with Drew explaining the situation and requesting assistance. Be sure to provide as much detail as possible to reduce the need for back and forth questioning.
To check what email address(es) Drew currently has on file for you prior to May’s power shutdown:
- Visit the Employees tab on TreeHouse and choose the “Update E-mail Addresses” link in the Personal Information box
- OR if you are already logged in to TreeHouse, follow this link to View Email Addresses
- OR reach out to Human Resources (ext 3223 or humres@drew.edu)
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