These are some technology-specific questions-and-answers for working from home.
Teaching, Learning and Working Remotely Resource Pages
This list focuses on the technology needs. OWL Labs includes a monitor, headset, keyboard, mouse, desk, chair, lighting and a surge protector in their equipment list. Many articles have been published with recommendations for setting up an office space at home - away from your bedroom is one common suggestion - so that you can work efficiently and comfortably. Here is one home office setup list from OWL Labs.
Access to your Drew Google services is the same from off-campus as it is when you are on-campus: Use the TreeHouse links, or navigate directly to the appropriate link above.
If you have a personal Google account, you may need to pay closer attention to which account you are logged in to (see Google’s Sign in to multiple accounts at once page for more information).
Google Calendar gives you an option to add video conference (Hangouts) to a calendar event (if doing this, remember that you will need to be set up with a video camera and microphone - your mobile phone may work). At Drew, most people are more comfortable with Zoom for video conferences.
Use this service to reach your personal F: drive or any department drives you have access to (listed in either O: or G:)
Note, if there is any sensitive information contained in the files, please use CloudPC instead.
Tip: Working within CloudPC allows you to access and edit network drive files without the need to download and upload through MyFiles. See Working With Network Drive Files in CloudPC for more information.
Tip: If you download files to work on at home, remember to periodically upload those files back to the network drive you got it from, so the network drive has a current copy.
There are many software services available in CloudPC, including the Office suite.
For classes that are meeting remotely, Moodle will be a central location for important information.
Information about using Moodle can be found at Moodle Resources at Drew.
Faculty should also check out the Remote Instruction Resources Moodle course.
Set an away message
See “Drew Virtual Time Scenario” for steps on setting up your phone while you are away with the University's recommended message
Any voicemails received to your personal extension should also generate an email to your Drew address with a wav file recording of the message
If you have not been receiving these emails, please email email@example.com from your Drew address - identify your extension
To call and check your voicemail, dial 973-408-4933
Calling others from your home or cell phone may result in your number not being recognized and allowed to go to voicemail. Consider using email for most communications, or see below.
If there is concern about protecting your personal phone number when making a business call, consider dialing *67 followed by the number. This will hide caller ID for the phone call (but must be repeated every time you wish to hide your number).
In a situation where email is simply not adequate, consider the following alternatives.
You may have heard of Google Voice, another Google service that allows you to both place and receive audio calls. Unfortunately, this service is not available on the Drew domain (nor is it free!).
Zoom has been putting out updates to address various security concerns and enhance usability. Please be sure to install the most recent update when prompted!
A free Zoom account allows you to host group meetings up to 40 minutes in duration.
You have access to a "Licensed User" account with your Drew login
If you would like to request a Zoom Licensed User account, please log in at drew.zoom.us, then email firstname.lastname@example.org with a brief explanation.
Information about using Zoom can be found at Drew University Zoom Video and Web Conferencing.
NOTE: Drew recommends and supports Zoom for video meetings. This information is provided as a courtesy.
This service is available through your Drew Google account.
System requirements are listed at this Google support page.
New to video meetings? Take a look at these etiquette tips from OWL Labs, or these recommendations for screen-sharing prep or general video conferencing tips from How-To Geek.
Review Geek also published an article with suggestions for audio and video quality on these calls.
We recommend Google Chat, a Google service available in your Drew Google account, for speaking with your colleagues while working remotely.
You can learn about Chat at our Google Chat Tech Help page, or at Google's Chat Help page.
A chat room could be invaluable to an office team accustomed to talking to each other through the walls! They can also be used to share files and images.
Follow these steps to avoid being locked out of your account.
Please email email@example.com from an email account that is currently on file with Drew explaining the situation and requesting assistance. Be sure to provide as much detail as possible to reduce the need for back and forth questioning.
You will be able to clock in and clock out of ADP (https://workforcenow.adp.com/) when you log in to the system from your laptop/computer.
You will not be able to login via the Mobile App.
If you are unable to login, your supervisor can enter your hours worked.
If your supervisor cannot login to ADP and enter your hours, then you must email Payroll (firstname.lastname@example.org), copy your supervisor and list the hours and days that you were unable to enter into ADP.
The most important things to remember when you clean any electronic device are to (1) TURN IT OFF and (2) use any liquids sparingly.
Along the same lines, do not spray anything directly on to electronic equipment.
These articles offer additional tips: