Drew University offers students and faculty the ability to access some academic software through the use of a virtual desktop solution. The system allows you to use applications such as SPSS by running the application on an on-campus virtual server which you control remotely. The service is easy to use and provides a seamless experience after a small program is installed on your computer.
For detailed information on personalizing your CloudPC experience, please see Managing and Customizing Your CloudPC Session.
If you have not used vWorkspace from this computer before, you will need to install the program on your computer. Please see either Accessing CloudPC on a Windows Computer or Accessing CloudPC on a Macintosh Computer, as appropriate, to learn how to install and configure the CloudPC software on your computer.
To begin, go to cloudpc.drew.edu. If you are not logged into iChain, you will be presented with a login form.
Once you are logged in, you will be presented with the vWorkspace Web Access interface.
Navigate to the application you want to run by clicking on the relevant folder, and click on the icon for the application to launch it. Please note that there will be a slight pause in between when you click the application to open it, and when something appears on your screen. If you do not see a "Starting" popup on Windows, or a new window with a Windows desktop on the Mac, within a few seconds of clicking the program on the CloudPC web page, you will need to click on the downloaded .pit file to start the program. Do not attempt to re-open the software by clicking on the icon on the web page; a window for the client should appear within a minute. Once the client is running, it will take a short period of time to bring you to the application itself. The remote virtual machine will be logging you into Windows and executing your Novell login to map your network drives. The application will then load.
When running applications through vWorkspace, those applications will not have the same My Documents and Desktop as your local machine. The My Documents folder will be redirected to your University network documents folder, as if you were logged into a desktop or lab machine on campus (F:\My Documents). The Desktop of the virtual machine is redirected to F:\VPCDesktop, and any files saved to the desktop can be found there. If you are working from off-campus, you may upload files to or download files from your F:\My Documents for use with your CloudPC session using NetStorage. In addition, your local computer's drives will be available to the virtualized applications, and will show up near the bottom of the list of drives when opening or saving a document.
Your computer's printers may also be available from within the applications, and you will be able to print from them as if you were running the application locally.
Beyond the SPSS application, there are also links provided to other resources you might find useful. One link opens a Windows Explorer window, allowing you to access your K: drive and network My Documents folder (F:\My Documents). This allows you to drag and drop files saved, for instance, between your local My Documents folder and the (virtual) K: drive.
When you close the last virtualized application you have open, you will see a green dialog box that reads Logging out. This is the remote machine ending your session and making the virtual machine available for someone else.
If you are accidentally disconnected from your session, your computer will automatically try to reconnect to the existing session up to twenty times. If you experience internet connectivity problems lasting longer than that, running the application from the vWorkspace Web Access portal will let you resume your existing session up to 30 minutes later. If a session remains disconnected for more than 30 minutes, it will be logged out automatically to free up that virtual machine for another user.
CloudPC sessions time out after 2 hours of inactivity. If you leave your session unattended for 2 hours, you will be disconnected and logged out from the remote virtual machine automatically.
If you minimize a window, it may be hidden behind your Dock.
Please contact the UT Service Center at 973-408-4357 or at email@example.com if you have any problems. To provide feedback on this documentation or the service in general, please feel free to add a comment to this page or start a discussion in the technology discussion forum.