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Sometimes, you will have a need to switch from the HTML5 receiver to the Citrix Receiver or vice-versa.

As a reminder, the Citrix Receiver presents your CloudPC apps as their own seamless windows and offers you access to your local computer drives and printers. The HTML5 Receiver presents CloudPC apps within the browser you are logged into and does not allow you to print to a local printer. Learn more at Using CloudPC.

For the purposes of these instructions, we are assuming you've already installed the Citrix Receiver. Please review Setting Up Citrix Workspace for CloudPC if needed.

Changing from Citrix Workspace to HTML5

 Chrome
  1. Click your name in the top right to open the menu.
    Name Menu
  2. Click Change Receiver...
  3. Under the Install button, choose "Use light version"
    Receiver light version
  4. Open your app. You will see it now opens in a tab within your browser.
 Edge
  1. Click your name in the top right to open the menu.
  2. Click Change Receiver...
  3. Click "Use light version"
    full or light version
  4. Open your app. It will now open in a tab within your browser.
 Firefox

Firefox does not currently enable switching from Citrix Workspace to the HTML5 user interface.

 Safari

Safari does not currently enable switching from Citrix Workspace to the HTML5 user interface.

Changing from HTML5 to Citrix Workspace

 Chrome
  1. Click your name in the top right to open the menu.
    Name Menu
  2. Click Change Receiver...
  3. Click the Install button. Your browser will check to see if the Receiver is already installed.
    Receiver light version
    1. If you have not installed the Workspace app, please follow the instructions at Setting Up Citrix Workspace for CloudPC.
  4. Open your app. You will see it now opens in its own seamless window rather than a tab within your browser.
 Edge
  1. Click your name in the top right to open the menu.
  2. Click Change Receiver...
  3. Click "Use full version"
    full or light version
  4. Open your app. You will see it now opens in its own seamless window rather than a tab within your browser.
 Firefox

Firefox does not currently enable switching from the HTML5 user interface to Citrix Workspace.


 Safari

Safari does not currently enable switching from the HTML5 user interface to Citrix Workspace.