Returning to the Forest from Drew Virtual Time
Instructions on setting your phone to ring at your desk again
While employees were working remotely, we suggested forwarding our phones. As people return to campus, here are the steps to take.
Set your desk phone back to Available
- Press the State soft key. The availability states are displayed, and the active state is indicated with a check mark.
- To select a different availability state, do one of the following:
- On the key pad, press the number of the desired availability state. We recommend 1 Available.
- Use the or navigation keys to scroll to the desired availability state (we recommend Available), and press the OK soft key.
- The availability state for your phone changes to the selected state.
If you wish to change your availability state from a different phone or make other changes, please continue reading below.
Update your Voicemail Greeting
Especially if you will only be on campus some days during the week, you will want your voicemail greeting (the message that plays when someone is directed to your voicemail) to reflect this.
- Call 973-408-4933. (From your desk phone, press the voicemail button and skip to step 3)
- Enter your extension.
- Enter your password followed by #.
- Press 7 to change mailbox options.
- Press 2 to hear the availability states.
- Press the number for the appropriate state (such as 1 for Available or 4 for Vacation).
- Press 1 to record a personal greeting.
- Record your greeting. Press # to finish, and # again to accept.
- Hang up to disconnect from voicemail.
Delete Voicemails
Although you receive voicemail recordings in your email, they continue to live in your voicemail storage until you choose to delete them.
Once you hit 60 messages, you will no longer be able to receive voicemail messages.
Follow the directions at Deleting Mitel Voicemail Messages to delete messages.
One of the features of the Mitel phone is availability states, which allow you to do things like send a call straight to voicemail when you are on vacation.
From the Mitel Connect IP485g User Guide:
You can set six distinct availability states for your extension. These availability states can be configured with various options to forward incoming calls to another number or send them to voicemail. Using the voicemail system, you can also record a different personal greeting for each availability state.
By using your phone’s interface, you can configure options for each availability state, such as call forwarding destinations, number of rings, and simultaneous ring.
The availability states are as follows:
- Available (the default) allows you to answer all incoming calls.
- In a Meeting
- Out of Office
- Vacation
- Custom
- Do not disturb
Definition
To Change What Will Happen for Each Availability State on Your Phone
Example: Going on Vacation for a Week
To Change Current Availability State
From your desk phone
From another phone